What are the responsibilities and job description for the Principal Professional Services Consultant position at HERE Technologies?
What's the role?
As a Principal Professional Services Consultant, you will be the delivery lead and manage a portion of the Professional Services pipeline in Thailand and South east Asia, ensuring optimized contribution to the Professional Services P&L. You will own professional services opportunities through their entire lifecycles. This includes cross functional collaboration with Solution Engineering, Product, Business & Solution Architecture and Account teams, to win a deal. Your responsibilities continue through efficient project execution (on time, within budget, with high quality).
You are an experienced customer facing leader with both technical and business development skills, preferably with deep industry experience.
Your main responsibilities include:
- Owning a portion of the Professional Services (PS) pipeline for Thailand and South east Asia, driving regional end-to-end execution of projects and ensuring alignment with global strategic direction
- Ensuring contribution to PS revenue / profitability targets (P&L) in region
- Managing customer requirements and expectations and ensuring the success of customer engagements.
- Maintaining overall quality of all projects and programs within region.
- Executing PS growth plans against Booking and Revenue goals and PS attach rates in region
- Partnering with Sales / key stakeholders in the region, actively participating in planning and pipeline management to drive new and repeat PS business / opportunities that meet and exceed customer expectations
- Ensuring scoping and delivery of Professional Services opportunities
Coordinating with HERE Engineering and Product teams to ensure best in class execution of projects within the regional portfolio
Who are you?
You are a strong candidate for the role if you possess the following skills, competencies, and experience.
- 10 years of experience in professional services, consulting, or related experience in a software, SaaS and/or systems integration environment
- Proven track record of project delivery and project management, with execution and leadership skills to drive profitable delivery of services engagements and displaying strong business acumen.
- Consultative, advisory mind set, strong in customer engagements and relationship management
- Managed software development and delivery projects and understand the software development lifecycle and Agile methodologies
- Knowledge of mapping, GIS or location technology will give you an advantage, though is this not mandatory
- Automotive experience is a plus, though not mandatory
- Degree in Engineering, Computer Science or related fields.
- Fluent in English and Thai
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Who are we?
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
