Care Assistant (7:00am-7:30pm)

Full and Part Time Available

Job Summary

The Care Assistant provides direct care and support to residents, ensuring their comfort, safety, and well-being. This position requires a warm, approachable individual with a strong work ethic, hospitality, excellent customer service skills, and a genuine desire to enhance the quality of life for residents. The Care Assistant must be able to work both independently and collaboratively as part of a team.

Expectations

• Maintain a record of regular and predictable attendance.
• Provide assistance with Activities of Daily Living (ADLs) including bathing, dressing, eating, toileting, and personal hygiene.
• Assist residents in participating in daily activities, such as escorting them to meals and recreational activities.
• Deliver exceptional customer service by being courteous, prompt, and dependable to both residents, staff and external customers.
• Communicate effectively with residents, team members, and families, using positive and respectful language.
• Monitor and record residents' physical and emotional well-being, promptly reporting any changes to the appropriate team members, including managers and medication leads.
• Utilize provider communication book to document changes in residents’ behavior, cognitive function, or physical health.
• Assist residents in any or all Activities of Daily Living (ADL’s) including but not limited to: Bathing/Showering, Oral Care, Eating, Shaving, Toileting, Changing Incontinent Products, escorting to Life Enrichment activities, bringing to meals, etc.
• Ensure residents’ care plans are followed and updated, providing personalized care as required.
• Document observations and care provided in the Electronic Health Record or paper chart, ensuring accuracy and completeness.
• Attend all mandatory in-service training and staff meetings
• Adhere to Residents’ Rights policies and always maintain the confidentiality of resident and facility information.
• Collaborate cooperatively with residents, care team, physicians, families, consultants, agencies, and ancillary service providers.
• Ensure the safety and security of residents by following safety protocols and infection control procedures.
• Perform additional duties as assigned to meet the needs of the facility and residents.

Qualifications

Education:

• High school diploma or equivalent

Experience:

• Prior experience in a healthcare or home care setting is preferred but not required.
• Experience working with elderly individuals and those with memory impairments, either paid or volunteer, is highly desirable.

Skills:

• Ability to understand and follow established policies and procedures.
• Strong customer service skills, adhering to organizational standards.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.
• Excellent problem-solving skills, with the ability to use sound judgment in emergency situations.
• Strong organizational skills with the ability to manage multiple tasks and adjust to changing priorities.
• Personal and professional accountability, demonstrating responsibility for resident safety and well-being.

• Adaptability to change, maintaining a flexible approach in dynamic situations.

 Certifications/Licenses:

• Must be 18 years of age or older.
• Completion of mandatory in-service training, both online and in-person, as required.

Work Environment

• Ability to function effectively in high-stress situations.
• Ability to lift up to 25 lbs.
• Physical capability to walk, bend, squat, and climb stairs as needed to support resident care.
• Good overall physical condition, with no limitations that would prevent performing essential job duties.