Public Area Attendant

Job Description

Description:WORK, PLAY, & ENJOY LIFE WITH HERITAGE

Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!

Full-time Hourly Position ranging from $13.00-$14.50 DOE plus benefits. Located in Albuquerque, NM. Working out of our Hotel Chaco.

Position Purpose: The Public Area Attendant will under the direction of the Housekeeping Manager or Housekeeping Supervisor, maintain the quality and cleanliness of the front of house public interfacing areas, while assisting the team as needed. The Public Area Attendant is an essential support to the Front of House team in creating unforgettable experiences for guests.

Supervisory Responsibilities: None

Essential Duties and Functions/Responsibilities/Tasks:

• Work under direction of Housekeeping Manager or Housekeeping Supervisor.
• Communicate daily with leadership regarding job assignments and required timeframe.
• Maintain positive and professional approach with team members and guests.
• Follow all safety and health regulations.
• Clean and supply designated public interfacing areas (sterilizing, polishing, dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, etc).
• Checks and cleans all public restrooms, including the poolside restrooms, on a frequent basis throughout the day/evening, replacing paper supplies as needed.
• Checks, cleans and re-stocks employee restrooms two times daily.
• Remove trash and vacuums carpets in internal offices.
• Resolve issues for any approaching guests in a professional and timely manner.
• Perform and document routine inspection and maintenance activities.
• The ability to keep corridors clean, neat and free of waste or clutter i.e. trays or dishes in the service area.
• The aptitude to notice and report any loss of damage of linen, furniture, fixtures or equipment.
• Learn and know the names of chemicals being used.
• Stock and maintain supply rooms.
• Maintains a neat appearance of work cart.
• Carry out deep cleaning tasks and special projects.
• Other duties as assigned consistent with the functions of this position as needed at the property.
  
  

Benefits:

• Part-time employees receive: Dental, Vision and 401k!
• Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!
  
  

Requirements:

• Ability to work on your feet for eight hours or more.
• Must be able to lift/push/reach for/carry 30 pounds frequently.
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision and ability to multitask.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• A Passion for perfection and attention to detail.
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• 6 months to 1 year or equivalent combination of education and experience; housekeeping or hospitality experience preferred.
• High school diploma or equivalent experience/training.
  
  

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.