What are the responsibilities and job description for the Assistant Retail Manager position at Heritage Cooperative?
Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Grain Associate with Heritage Cooperative, apply TODAY at www.heritagecooperative.com/Careers!
REQUIRED QUALIFICATIONS
Ability to thrive in a fast-paced environment
Ability to work in different locations for any division, hauling various products, based upon the needs of the business
Outstanding organizational and time-management skills
Excellent communication skills
Fundamental mechanical skills
Willingness to work extended hours and weekends when needed
Willingness to work various weather elements including cold, heat, wind, rain, etc
PREFERRED QUALIFICATIONS
Valid Driver License, with acceptable driving record
High School Diploma or equivalent
Previous industry experience
ESSENTIAL JOB FUNCTIONS
Serve as a positive representation of Heritage Cooperative’s Core Values
Provide Superior Customer Service
Highest Standards of Integrity and Trust
Continuous Improvement
Being a Good Partner
Assist or direct walk-in customers in a polite and professional manner
Advise customers by escorting them to products and suggesting items by providing information on products
Handle customer inquiries as it relates to product offerings, pricing, billing, etc
Operate cash registers and receive payments by processing checks, cash, and store or other credit cards
Understand and apply learning regarding tax exempt requirements with ability to gather documentation to support tax exempt status of customers
Document each sale by creating or updating customer profile records
Complete operational duties, which includes paperwork and sales reports as they relate to store opening and closing
Load and unload purchases into customer vehicles
Organize warehouse based on incoming and outgoing inventory, communicate all inventory needs and issues to appropriate supervisors, and participate in physical inventory counts
Handle customer escalations
Learn product knowledge through various avenues, whether online, at the location, or through travel
Abide by all safety regulations to ensure safety of oneself, coworkers and customers
Other duties as assigned
PHYSICAL DEMANDS
Ability to frequently stand and/or walk for extended periods of time
Ability to frequently sit for extended periods of time
Ability to frequently lift and/or carry heavy objects no more than 75 pounds
Occasionally required to crawl, stoop, kneel, climb, or balance
WHY HERITAGE?
Medical, Dental, and Vision Insurance
Company Paid Life and AD&D Insurance
Company Paid Short-Term and Long-Term Disability
Paid Holidays, Sick, and Vacation Time
401k with Company Match after 6 months
Farm Bureau Membership
Profit Sharing
Questions? Contact recruiter@heritagecooperative.com
DISCLAIMER
The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative’s employees to perform their job duties may result in discipline up to and including termination.
