What are the responsibilities and job description for the Retail Associate position at Heritage Cooperative?
Job Description
Job Description
Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If this sounds like you, apply today and join the team!
ESSENTIAL JOB FUNCTIONS
Serve as a positive representation of Heritage Cooperative’s Core Values
- Provide Superior Customer Service
- Highest Standards of Integrity and Trust
- Continuous Improvement
- Being a Good Partner
Abide by all safety regulations to ensure safety of oneself, coworkers and customers
Assist customers by escorting them to products and suggesting items by providing information on products
Complete operational duties, which includes paperwork and sales reports as they relate to store opening and closing
Contribute to the overall display and presentation efforts within the store environment, which includes stocking / replenishing merchandise
Document each sale by creating or updating customer profile records
Handle customer inquiries as it relates to product offerings, pricing, billing, etc.
Help store management in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost controls
Load and unload purchases into customer vehicles including bags of feed
Obtain product knowledge through various avenues, whether online, at the location, or through traveling
Operate cash registers and receive payments by processing checks, cash, and store or other credit cards
Organize warehouse based upon incoming and outgoing inventory, communicate all inventory needs and issues to appropriate supervisors, and participate in physical inventory counts.
Understand and apply learning regarding tax exempt requirements with ability to gather documentation to support tax exempt status of customers
Other duties as assigned by your supervisor
REQUIRED QUALIFICATIONS
Ability to frequently stand and / or walk for extended periods of time
Ability to frequently lift and / or carry heavy objects no more than 50 pounds
Willingness to work extended hours and weekends when needed
Willingness to work various weather elements including cold, heat, wind, rain, etc
Outstanding Organizational and Time-Management Skills
Excellent Communication Skills
PREFERRED QUALIFICATIONS
Valid Driver’s License, with acceptable driving record
High School Diploma or Equivalent
Previous Agricultural Experience
If you see yourself as a future Retail Associate with Heritage Cooperative, apply TODAY at www.heritagecooperative.com / Careers!
DISCLAIMER
The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP / EEO STATEMENT
Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative’s employees to perform their job duties may result in discipline up to and including termination. #INDSP
