What are the responsibilities and job description for the Patient Care Coordinator position at Heritage Dental Care?
Patient Care Coordinator
Job Description:
Join our dynamic team as a Patient Care Coordinator and be the friendly face that makes our patients feel welcome and valued! We're in search of an enthusiastic, engaging individual with excellent communication and problem-solving skills for a rewarding patient-centered customer service role. With us, you'll enjoy a positive work environment, supportive co-workers, and the opportunity to work with wonderful patients every day.
Primary Job Responsibilities:
- Greet and schedule patients for their appointments.
- Process patient payments efficiently.
- Submit insurance claims and estimates electronically.
- Assist patients during checkout as they complete their appointments.
- Contact patients to fill available slots in the doctor and hygiene schedules.
- Prepare and present treatment plans, setting up financial arrangements when needed.
- Generate and review daily reports for accuracy.
Knowledge, Skills and Abilities:
- Exceptional customer service skills and a passion for helping others.
- Strong verbal communication abilities that put patients at ease.
- Basic computer proficiency to handle various office tasks.
- Ability to thrive in a fast-paced, patient-focused environment while maintaining attention to detail.
Education & Experience:
- High school diploma or equivalent required.
- While a minimum of one year of experience in a dental office is preferred, we are eager to invest in the right individual and provide comprehensive training to help them excel in this role.
Why You'll Love Being Part of Our Team:
Join us in a welcoming and friendly environment that promotes collaboration and strong bonds among colleagues. You’ll have the chance to cultivate meaningful connections with patients and genuinely enhance their dental experiences. We prioritize your growth with continuous support and professional development to help you thrive in your role!
In addition, we offer:
- Paid holidays
- Generous PTO/Vacation
- Retirement plan
- Dental insurance
- Shoe and uniform allowance
Schedule:
Monday to Friday
Job Type: Full-time
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Retirement plan
- Uniform allowance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Dental terminology: 1 year (Preferred)
Work Location: In person
Salary : $21 - $26
