What are the responsibilities and job description for the Office Manager position at HERITAGE DENTAL CENTER - HEBRON LLC?
We are seeking a reliable and detail-oriented Dental Office Manager to oversee the daily operations of our small but busy dental practice. This role is essential in ensuring smooth front office operations, maintaining a welcoming environment for patients, and supporting the dental team.
Key Responsibilities:
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Manage daily operations of the dental office, including scheduling, patient check-in/out, and records management
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Supervise and support front desk and administrative staff
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Handle patient billing, insurance claims, and collections
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Maintain accurate patient records and ensure HIPAA compliance
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Coordinate with dental staff to optimize patient flow and appointment scheduling
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Order and manage office supplies and equipment
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Monitor office budgets and expenses
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Resolve patient issues or complaints with professionalism and care
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Ensure compliance with dental office policies, procedures, and safety regulations
Qualifications:
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High school diploma or equivalent required; Associate's or Bachelor's degree preferred
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2 years of experience in a dental or medical office setting, with at least 1 year in a management role
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Knowledge of dental terminology, billing, and insurance procedures
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Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
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Excellent communication, leadership, and organizational skills
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Ability to multitask and work well in a fast-paced environment
Benefits:
Health insurance
Uniforms Provided
Dental Care
PTO
401K W/ Match