What are the responsibilities and job description for the Account Representative position at Heritage Environmental Services?
Primary Purpose
Responsible for outside sales, new business development, and account management with assigned accounts or customer to support all business services for Heritage and in achieving its revenue and profitability goals. Manages quality and consistency of product and service delivery. Travel 80% of time.
Essential Functions and Responsibilities
- Ensures Health & Safety is the number one goal by following policies, processes and acting in a safe manner at all times.
- Increases sales revenue and profit dollars by identifying potential new accounts and soliciting orders through personal sales calls to explain services, assess potential customer needs.
- Increases sales revenue and profit dollars of existing accounts through regular contact with customers, continued communication about other available services.
- Fosters sales relationships with target accounts.
- Prepares, submits and interprets periodic report on activities, sales volume and expenses.
- Attends and participates in sales meeting and training programs; represents company at trade shows and conventions, Chamber of Commerce and professional associations.
- Keeps informed on major environmental regulatory changes and industry trends as well as competitive conditions.
- Demonstrate ability to adapt to CORE business and customer categorization.
- Demonstrate ability to manage DSO's to <45 days.
- Ability to work with customers to profiles, service time frames, and ensure quality and customer satisfaction with the current offering. Works to resolve any customer concerns.
- Ability to negotiate pricing and contract requirements.
- Complete annual sales revenues budget and key customer initiatives.
- Prepares, submits and interprets periodic report on activities, sales volume and expenses. Manage and control sales expenses and ensure the timely submission of business expenses.
- Comprehensive understanding of the Company's service offerings for the business lines they offer to customers.
Heritage believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Regular and predictable attendance is an essential function of this job.
Education: Four year college degree required. Sales, Business, Marketing or Science preferred.
Experience: 3 years proven industry related (hazardous/environmental) sales experience required or in Lieu of degree, 7 years of proven related (hazardous/environmental) industry experience is required.
Knowledge and Abilities: Must posses good communications skills, both written and verbal. Requires knowledge of computers. Working understanding of all Heritage services. Proven sales ability. Travel required 80% of the time, overnight travel required. Regular and predictable attendance is an essential function of this job.
A post offer drug screen will be required.
EEO including disability/veteran
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