What are the responsibilities and job description for the Deposit Support Specialist I position at Heritage Federal Credit Union?
Start your career with Heritage!
Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Deposit Support Specialist (I) to join our amazing team!
The Deposit Support Specialist (I) role supports processing deposit-related internal services.
What you'll do :
- Document imaging for deposit and e-services
- Quality assurance for new accounts, certificates, and safe deposit boxes
- Compliance verifications on new accounts
- Provide deposit account support for both internal and external members
- Handling of renewal and late / NSF notices for all credit union safe deposit box rentals
- Performing annual safe deposit box inventory and tracking processes
- Communicate POA and Trust acceptance decision to retail in a timely manner
- Deluxe check order administration and support
- Validation of address changes for cardholders
- Provide monthly metric reports
- Assist with commercial account duties
Qualifications / Experience Required :
About Heritage Federal Credit Union
Heritage Federal Credit Union offers financial products and services to anyone who lives, works, worships, attends school, participates in programs to alleviate poverty or distress, or participates in associations headquartered in; and businesses and other legal entities, incorporated and unincorporated organizations located in; or maintaining a facility located in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, and Harrison Counties in Indiana; and Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, and Crittenden Counties in Kentucky; and Lawrence, Wabash, White, Gallatin, and Hardin Counties in Illinois. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.
