What are the responsibilities and job description for the Senior Applications Engineer (EMEA) position at Heritage Group Ventures?
Overview of RoleZwitterCo is seeking an experienced Senior Applications Engineer to join our team. This role will be a key contributor in ensuring the successful, high-impact application of ZwitterCo’s cutting-edge membranes across various industries with an emphasis on water and wastewater applications.The candidate will play both an internal- and external-facing role and serve as a subject matter expert on the implementation and integration of ZwitterCo membranes into larger industrial process and wastewater operations. The ideal candidate will have deep experience in crossflow (tangential flow) filtration system design, including spiral wound reverse osmosis and ultrafiltration; membrane process integration within larger treatment plants; process and / or wastewater applications; and water and / or drinking water applications.Key to this role is the ability to work across functions in a fast-paced dynamic environment. Successful candidates will be highly motivated and able to self-manage work effort allocated to different priorities without losing track of less urgent projects. Candidates should be passionate about membrane technology and eager to work on the cutting edge, supporting early-adopter customers in gaining value from our products.About ZwitterCoZwitterCo has developed a breakthrough in materials science, a new class of zwitterionic membranes with unprecedented fouling resistance, making it practical to filter challenging water, wastewater, and process streams. Our products are recognized as the premier tools for reusing wastewater, bringing new and impaired water resources into circulation, and maximizing efficiency in food and ingredient separations.ZwitterCo was named Global Water Intelligence’s 2023 Breakthrough Water Technology Company of the Year and Fast Company’s Top Innovators of 2024. The company has commercial operations in numerous food and beverage, agricultural, and industrial sectors around the world and continues to advance its technology platform to unlock broader water, wastewater, and process applications.Responsibilities includeServe as an internal and customer-facing subject matter expert for ZwitterCo products and targeted applications / marketsPartner with the sales team in the customer discovery process and evaluate commercial opportunities for technical feasibility and riskProvide post-sales technical support for partners and end users to ensure customer success, including visits to customer sites to check on product performance or troubleshootingDevelop process and system design guidelines for integration and fabrication partners in target applications / markets for spiral-wound membrane productsProvide leadership in the development of our internal knowledgebase through assimilation of existing research and planning internal studies to gather product performance dataDevelop customer proposals which include providing a design and cost estimation for membrane systems using internal tools and datasets, including proofreading and review of proposals developed by less experienced applications engineersLead in-person and online technical training for OEM engineers and / or end usersEvaluate, mitigate, and communicate technical risks associated with new applications, projects, and / or partnersAuthor technical guidance documents and give oral / written presentations to customers, industry partners, and ZwitterCo business leaders as neededProvide mentorship to less experienced members of the applications engineering teamQualificationsA university degree in an engineering discipline is required unless the candidate has extensive previous work experience in a comparable role. A degree in chemical, environmental, or mechanical engineering is preferred10 years of experience supporting crossflow membrane systems is requiredSubject matter expertise in one or both of the following fields : Design and operation of industrial and / or brackish RO systemsDesign and operation of food process membrane systems (sanitary RO / NF / UF)Broad and detailed working knowledge of non-membrane water and wastewater treatment technologies, such as coagulation / flocculation, softening, dissolved air flotation, etc.Familiarity with current product lines for RO / NF / UF membranes common in the marketExcellent communication skills, both written and oral. Comfort with public speaking (hosting training, webinars, etc) is requiredExperience with local practices and regulations affecting water and wastewater treatmentFluency in English is required, with technical proficiency for engineering discussionsFluency in French and / or Arabic is highly desiredSchedule, Travel, Compensation, and LocationThis full-time position will be located remotely in Europe or the Middle East. Access to a major international airport is highly desirable. This position will report to the Applications Engineering Manager.Travel for this role is expected to be up to 25%, mainly consisting of customer success site visits and conferences. Most travel is expected to be short (2-3 nights away). Travel to ZwitterCo offices in the US should be expected several times per year for meetings, training, and workshops.Compensation will be commensurate with experience and location and will include equity if applicable.#J-18808-Ljbffr