What are the responsibilities and job description for the Case Manager - Lynwood position at Heritage Health Network?
Heritage Health Network is a dynamic healthcare organization providing Enhanced Care Management (ECM) to a diverse population with a focus on culturally competent care. We offer comprehensive, community-based, and person-centered services, meeting our members wherever they are in their healthcare journey.
Position Overview:
We are seeking a dedicated and experienced Case Manager to join our ECM team. The ideal candidate will be responsible for coordinating all aspects of ECM for our members, operating as part of a multi-disciplinary care team. This role is pivotal in ensuring seamless and effective care management and service delivery.
Requirements
Key Responsibilities:
- Act as the primary point of contact for members, coordinating and managing their care plans.
- Collaborate with other care managers and healthcare providers to ensure comprehensive care.
- Develop, implement, and regularly review care plans to meet the specific needs of each member.
- Provide guidance and support to the ECM care team, fostering a collaborative approach.
- Engage with members and their families, providing education and support for better health outcomes.
Qualifications:
- Bachelor’s or Master’s degree in Nursing, Social Work, or a related field.
- Significant experience in care management, preferably in a community-based setting.
- Strong interpersonal and communication skills.
- Ability to work effectively as part of a multi-disciplinary team.
- Knowledge of healthcare systems and regulations, particularly Medi-Cal benefits and ECM requirements.
- Empathy and commitment to person-centered care.
Benefits
What We Offer:
- A crucial role in a compassionate and innovative healthcare organization.
- Opportunities for professional development and making a tangible impact in community health.
- Competitive salary and benefits package.