What are the responsibilities and job description for the Drain Service Technician position at Heritage Home Service?
About Heritage Home Service
We are a leading residential home service provider dedicated to excellence and customer satisfaction.
Our team of experts is committed to delivering exceptional service with a smile, prioritizing customer satisfaction and striving to exceed expectations with every job we undertake.
Job Summary
We are seeking a skilled Plumbing Drain Technician to join our team. The ideal candidate will have experience in plumbing and a knack for diagnosing and resolving drain issues efficiently.
Key Responsibilities
Perform inspections, diagnoses, and repairs of residential plumbing systems, with a focus on drain issues.
Utilize industry-leading tools and techniques to identify and resolve drain blockages, leaks, and other plumbing-related problems.
Communicate effectively with customers to explain issues, provide recommendations, and ensure satisfaction.
Maintain accurate records of services performed, parts used, and time spent on each job.
Adhere to company safety protocols and best practices at all times.
Requirements
Previous experience as a plumbing technician, with a specific focus on drain services.
Proficiency in diagnosing and repairing a wide range of drain issues, including clogs, leaks, and backups.
Strong communication skills and a customer-centric mindset.
Ability to work independently and as part of a team in a fast-paced environment.
Valid driver's license and clean driving record.
Benefits
401k with up to 4% match
Health, Dental, Vision Insurance
Short & Long-Term Disability
Life Insurance
48 hours of holiday time annually
40 hours of Personal, 40 hours of Sick, and 40 hours Vacation available after 90 days
Financial Hardship Program
20% Family Discounts on Services
Referral Bonus Programs
Take-home truck, tool allowance, uniforms, phone, and tablet provided
