What are the responsibilities and job description for the Operations Manager position at Heritage Home Service?
Overview
About Us: Heritage Home Service
At Heritage Home Service, we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services. With decades of experience and a commitment to exceptional customer care, we’ve built a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth—both for our employees and the communities we serve.
Why Join Heritage Home Service?
- Competitive Compensation – Your expertise and performance deserve rewarding pay.
- A Strong, Supportive Team – Work in an environment that values your skills and fosters growth.
- Job Stability & Growth – Join a well-established company with long-term career opportunities.
- Commitment to Innovation – Work with a leadership team that embraces new ideas and continuous improvement.
- Comprehensive Benefits – We take care of our employees, offering industry-leading benefits and perks.
What We’re Looking For:
Heritage Home Service is seeking an experienced Operations Manager to lead and develop our team of skilled service professionals. As a cornerstone of our operations, this role will ensure we continue providing homeowners with outstanding service while driving team success and operational excellence.
Key Responsibilities:
- Recruit & Develop Talent – Work with our hiring team to attract, onboard, and train top trades professionals.
- Performance Leadership – Set clear goals, monitor performance, and coach technicians to success.
- Service Excellence – Ensure our team delivers the highest quality residential services to our customers.
- Team Culture & Growth – Foster a workplace culture of accountability, professionalism, and continuous improvement.
- Operational Oversight – Support technicians in the field, ensuring efficiency and adherence to company standards.
What You Bring:
- 5 years of leadership experience in growing teams and driving revenue.
- Technical background in plumbing, HVAC, electrical, or related trades preferred, but not required.
- A passion for mentoring, coaching, and driving team success.
- Proven ability to achieve business goals and maintain high service standards.
- Excellent communication skills—confident, clear, and decisive.
- Tech-savvy approach with proficiency in Microsoft Office (Excel, Word, PowerPoint).
Benefits & Perks:
- Company-paid Medical, Dental, and Vision Insurance
- 401(K) Plan with company matching
- Paid Time Off & Holiday Plan
- Company-provided life & disability insurance
- Relocation assistance available for the right candidate
Join Our Team!
At Heritage Home Service, we don’t just offer jobs—we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you!
Compensation: $100-125K
Salary : $100,000 - $125,000
