What are the responsibilities and job description for the Plumbing Comfort Consultant position at Heritage Home Service?
Overview
Join the Heritage Home Service Team as a Plumbing Comfort Advisor at our Worcester, MA location
Are you a driven and experienced Plumbing Comfort Advisor looking for an opportunity to make a meaningful impact? Heritage Home Service is seeking passionate professionals committed to delivering exceptional service to homeowners. If you thrive on providing innovative solutions and building lasting customer relationships, this is the opportunity you've been waiting for!
About Us:
At Heritage, excellence isn’t just a goal—it’s our way of life. We are dedicated to providing top-tier service to our customers, employees, and the community. As a team member, you’ll play a pivotal role in contributing to our culture of continuous improvement, where every effort counts toward our long-term success. If you’re passionate about service, innovation, and positive change, we’d love to have you on board.
Mission:
As a Plumbing Comfort Advisor, you will be instrumental in driving business growth by promoting and selling our plumbing, electrical, and HVAC services to homeowners. You’ll build relationships, understand customers' needs, and present customized solutions that address their specific requirements.
Key Responsibilities:
- Sales Prospecting: Identify and engage potential customers, conducting meetings to assess their plumbing needs.
- Expertise: Develop in-depth knowledge of our plumbing, electrical, and HVAC product offerings while staying current on industry trends.
- Consultative Sales: Offer professional advice and recommend tailored solutions to meet customer requirements.
- Proposals: Create and present detailed sales proposals that effectively communicate our value.
- Sales Negotiation: Negotiate contracts and close sales deals efficiently.
- Customer Relationships: Foster long-term relationships to encourage repeat business and customer loyalty.
- Tracking & Reporting: Maintain accurate records of sales activities and monitor your performance against sales targets.
- Market Insight: Keep an eye on market trends, sharing valuable feedback with leadership to help shape strategy.
- Networking: Represent Heritage at industry events to generate leads and expand your professional network.
Qualifications:
- Proven sales experience in residential plumbing or related industries.
- Strong knowledge of plumbing systems, HVAC, and energy-efficient solutions.
- Excellent communication, presentation, and negotiation skills.
- Ability to work both independently and collaboratively.
- A passion for customer service and relationship-building.
- Proficiency in using sales software and tools.
- Valid driver’s license (some travel required).
What We Offer:
- 401k with up to 4% match
- Health, Dental, and Vision Insurance
- Short & Long-Term Disability
- Life Insurance
- 48 hours of holiday time annually
- 120 hours of personal, sick, and vacation time after 90 days
- Financial Hardship Program
- 20% Family Discount on Services
- Referral Bonus Programs
- Take-home truck, tool allowance, uniforms, phone, and tablet
Always Pursue Better:
At Heritage, we believe in continuous improvement and are committed to excellence. Join us on our journey of growth, teamwork, and progress.
How to Apply:
If you’re ready to be part of a dynamic team that values excellence, please send us your resume and cover letter explaining why you’re the perfect fit for this role. Apply today and start your rewarding career with Heritage Home Service!
Heritage Home Service is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants are encouraged to apply.
