What are the responsibilities and job description for the Guest Service Representative position at Heritage Inn & Suites Tradmark Collection by...?
Now Hiring: Guest Services Agent at an Upscale Hotel in Fenton, MO
Are you a dynamic, reliable, and personable professional with a passion for providing exceptional service? Join our esteemed team at our upscale hotel in Fenton, MO, where your contributions will be valued in an environment that thrives on integrity, collaboration, and excellence.
As a Guest Services Agent, you will play a pivotal role in ensuring that every guest’s experience is seamless, memorable, and exemplary. You will attend to guests' needs with the utmost care, ensuring their comfort and satisfaction while upholding company policies and maintaining a positive atmosphere.
Key Responsibilities:
- Provide exceptional, responsive service to hotel guests.
- Address guest inquiries, requests, and concerns with professionalism and a positive attitude.
- Assist with check-in and check-out processes while maintaining accurate records.
- Collaborate with other hotel departments to ensure guest satisfaction.
- Maintain the highest standards of hospitality, cleanliness, and professionalism.
What We Seek:
- A dependable individual with a strong work ethic and an innate ability to engage with guests with warmth and enthusiasm.
- A team-oriented mindset, with a commitment to fostering a positive, supportive workplace.
- An unwavering commitment to professionalism, honesty, and discretion.
- A focus on maintaining company policies while providing unparalleled guest service.
Why You’ll Love Working with Us:
- Set Schedule: 7:00 AM to 3:00 PM, Monday through Friday—no weekends required!
- Involved Management Team: Our leadership is dedicated to your growth and success, offering guidance and mentorship in a nurturing environment.
- Supportive Work Culture: We pride ourselves on being a positive, gossip-free workplace where collaboration and encouragement are our core values.
- Fair Chance Employer: We are committed to hiring the right candidate for the role, regardless of sex, age, creed, or legally protected attributes.
If you are a dedicated and enthusiastic professional looking to join a prestigious, family-oriented team, we invite you to apply today. Let’s work together to create extraordinary experiences for our guests while fostering a positive and fulfilling work environment for you.
Apply now and take the first step toward a rewarding career at our upscale hotel in Fenton, MO!
Job Type: Full-time
Pay: $15.50 - $16.50 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- Morning shift
Ability to Commute:
- Fenton, MO 63026 (Required)
Work Location: In person
Salary : $16 - $17
