What are the responsibilities and job description for the Onsite Administrative Assistant position at Heritage Property Management?
Heritage is currently looking for an Onsite Administrative Assistant for a condominium community in the St. Simons Island, Georgia area. This positions is responsible for direct phone and internet-based customer interaction and promptly resolving a wide variety of inquiries while ensuring a high level of customer service to homeowners and residents of the community. Individuals should possess strong written and verbal communication skills, an ability to relate well to others, ability to exercise judgment and discretion, and the ability to cope with competing demands.
Additional Qualifications:
Must have formal training in office procedures and use of office equipment. Must be proficient with the Microsoft Office suite and adept at Internet research. Must have the ability to communicate accurately and effectively, both orally and in writing. Must have a pleasant manner both in-person and on the telephone. Must be able to think on feet when dealing with callers and office visitors. Must be customer service oriented with a can do approach to work.
ESSENTIAL SKILLS, ABILITIES, KNOWLEDGE, AND EXPERIENCE
Minimum of 3 years Administrative Assistant experience preferred. Experience in property management, legal, hospitality and customer service industry a plus.
Positive, innovative approach to problem solving. Ability to identify and resolve problems in a timely manner.
Ability to exercise judgment and discretion. Must be professional at setting priorities and coping with competing demands.
Neat, professional appearance
The ability to attend one evening board meeting a month
Duties include assistance with correspondence and coordinating all communications.
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Strong organizational and planning skills
Able to work independently
