What are the responsibilities and job description for the BDC- Lexus of Wilmington position at Heritage?
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MileOne Lexus of Wilmington is presently seeking a BDC employee for our Customer Service department.
The ideal candidate for this position should be a self-motivated individual with strong initiative, excellent time management, and organizational abilities, adept at multitasking while paying close attention to detail. They should be goal-oriented, possess proficient skills in Excel and computing, display enthusiasm, be open to coaching, exhibit reliability, and demonstrate effective written and verbal communication. A positive attitude, high energy, and the ability to thrive in a fast-paced environment are essential. Some work experience including call handling and product marketing is preferred. Additionally, a solid dedication to ensuring maximum customer satisfaction is crucial.
Job Responsibilities for BDC:
- Your goal will be to set service appointments and contact commercial parts leads to positively impact service and parts volume while meeting customer satisfaction standards and conducting business ethically and professionally.
- Your specific duties in this role will include, but are not limited to:
- Set appointment goals and objectives for your team based on input from your managers .
- Track results and run daily, weekly, and monthly reports.
Experience Everything MileOne has to Offer:
- Competitive compensation
- Training and mentoring
- Great opportunities for advancement
- Positive, success-driven work environment
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
MileOne Autogroup is an equal opportunity employer and we maintain a drug-free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
HEGE123
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Experience:
- Customer Service: 3 years (Required)
Ability to Commute:
- Wilmington, DE 19806 (Required)
Work Location: In person
