What are the responsibilities and job description for the Receptionist position at Heritage?
Heritage Body Shop is busy and we need to add a customer-centric team member to provide high-level customer support to our customers. We are looking for a full-time receptionist, and this role has great potential for advancement from within. Body Shop receptionists often have opportunities to advance to Estimator roles within the organization.
This role has a schedule of 9 AM to 6 PM, Monday through Friday.
Experience Everything MileOne has to Offer:
-$15.00 - $17.00 per hour
- Great opportunities for advancement
- Positive, success-driven work environment
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.
Summary:
The Body Shop Receptionist receives callers at the collision center, determines the nature of their business, and directs callers to their destination. In addition, this person routes incoming calls, takes messages, and provides basic information to all callers.
Essential Duties:
- Answers incoming phone calls
- Communicates with callers and visitors in a professional, friendly, and efficient manner
- Types memos, correspondence, reports, and other documents
- Assists with clerical duties as requested
Qualifications:
- Two years related experience and/or training; or an equivalent combination of education and experience
- Automotive Dealership or Collision Center experience preferred
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematics skills
MileOne Autogroup is an equal opportunity employer and we maintain a drug-free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
SPT123
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Baltimore, MD 21227 (Required)
Work Location: In person
Salary : $15 - $17
