Coordinator - Digital Strategy

The Team:

The eCommerce team oversees all aspects of the Hermès.com business while supporting omnichannel services as a cross-functional member within the Hermès corporate & retail network. The team deploys digital initiatives, enhances the online assortment, and optimizes the platform for ease in the user journey.

The Opportunity:

As the Digital Strategy Coordinator, you will help to drive growth under the eCommerce division and greater teams. You will support the team in reaching full sales potential by optimizing the product assortment, evaluating user needs, identifying market trends, and making actionable recommendations for ease in the online journey.

About the Role:

• Develop a broad understanding of all eCommerce and Merchandising functions and responsibilities to provide the Digital Strategy team support across multiple divisions with cross-functional partners.
• Support the Men's & Women's Universe Specialists in their day-to-day responsibilities.

Reporting

• Prepare daily reporting for Digital Strategy team on sales trend, stock movement, traffic, and CRM highlights. Based on findings, provide insights and actionables.
• Support Digital Strategy team by preparing ad-hoc reports for business reviews.
• Assist in developing market preparational tools for the eCommerce buying team ahead of buying appointments 4x per year.

Product Merchandising

• Review sales & stock levels to drive online business for Hermès departments. Ensure optimal inventory levels to increase conversion and sales potential.
• Monitor daily product deliveries and relay opportunity to cross-functional teams for website highlights.
• Partner closely with cross-functional teams to launch products online and ensure product accuracy on site. Monitor launch performance and relay results to greater teams.
• Assist the buying team in order entry and requested edits.

Project Execution

• Support development & execution of both short- and long-term project roll-out. Collaborate across multiple teams to ensure alignment and synergy across initiatives.
• Compile competitive analyses on industry best-practices in the digital space and product offerings.

All other duties assigned by supervisor.

Supervisory Responsibility:

• NO

Budget Responsibility:

• NO

Decision Making Responsibility:

• NO

About You:

• BA degree preferred
• 1 -2 years experience in a similar role or work environment (retail merchandising/planning, digital analytics, or buying role)
• Comprehensive knowledge of Microsoft Office
• Excellent written and verbal skills
• Strong collaborator—ability to build and maintain relationships with cross-functional teams
• Natural problem-solving skills
• High level attention to detail
• Knowledge of French is helpful, but not required

The hourly range for this position is $28.64 - $33.85. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations."A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world"