What are the responsibilities and job description for the Patient Services Representative position at Herman Advanced Family Eyecare?
1402 Main Street, Bloomer, WI 715-568-1373
We are seeking an outgoing, upbeat, high-energy individual to join our team in our Bloomer location, with occasional days in Chetek. The individual would enjoy working with people, be responsible for providing excellent patient care, and assist in all areas of the office. Strong organizational skills and the ability to work in a team environment are preferred.
Duties may include, but are not limited to:
– greeting patients
– answering phones, calling patients, scheduling appointments
– working alongside doctors, data entry, chart preparation
– scheduling referrals and post-operative appointments
– checking patients in and out
– receiving and posting payments
– faxing, scanning, copying
– pretesting and working with patients
– confirming appointments
– using strong technology skills, including detailed and efficient data entry
– checking insurance benefits
– working with patients during glasses frame selections
– checking in orders, dispensing glasses and contacts
Must:
– be reliable and punctual
– pay strong attention to detail
– have excellent computer skills and be willing to learn new programs
– be a strong communicator with patients, co-workers, and doctors
– be kind and compassionate
– be cheerful and welcoming
– be a team player
– be able to think independently, problem solve, ask questions
– be willing to learn
– be able to multitask in a fast-paced environment.
Competitive pay, paid time off, paid holidays, employee eye care discount, uniform allowance, and paid training. Office hours are M-F, no weekends.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 28 – 32 per week
Benefits:
- Employee discount
- On-the-job training
- Paid time off
- Uniform allowance
Schedule:
- 8 hour shift
- Day shift
- No weekends
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $14 - $16