What are the responsibilities and job description for the Patient Services Specialist position at Herman Ostrow School of Dentistry of USC?
The USC Division of Biokinesiology and Physical Therapy is committed to continuous learning and innovative solutions to accomplish our mission : to enhance human health and quality of life. Accordingly, we are preparing the next generation of physical therapists to deliver the highest level of care to society. We are leaders shaping the future of health care. We have built a unique and influential community of faculty, students, staff, patients and other partners, and continually leverage our combined strengths in research, education and clinical service to help create healthier individuals and communities.
About Us :
At the USC Biokinesiology and Physical Therapy Clinic, we are committed to excellence in patient care and service. Our team is passionate about improving the lives of our patients, and we are looking for a dedicated individual to join us as a Patient Services Specialist. If you are seeking an opportunity to make a meaningful impact and grow in the medical field, we want to hear from you!
Position Overview :
We are excited to offer a unique opportunity for a Patient Services Specialist (PSS) to join our team. This position is initially offered on a fixed-term basis, with the potential to transition to a permanent role based on your performance and the clinic's needs. This is your chance to be part of a dynamic and supportive team that values your contributions and fosters professional growth.
Key Responsibilities :
- Be the friendly face that greets and checks in patients at our front desk
- Navigate the complexities of medical authorizations with ease
- Assist patients with insurance and billing inquiries, ensuring a smooth experience
- Master the art of scheduling patient appointments and managing our clinic's calendar
- Maintain accurate patient records with precision and attention to detail
- Deliver exceptional customer service to patients and their families
- Collaborate with medical staff to ensure seamless clinic operations
- Take on administrative tasks and support the team as needed
What We're Looking For :
Why Join Us?
The hourly rate range for this position is $22.00 - $27.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education / training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Discover the power of your USC employment with our comprehensive benefits and perks package! At USC, we prioritize the well-being of our faculty and staff, offering a diverse range of benefits designed to protect your health, wealth, and future. From robust healthcare coverage to retirement planning resources, our benefits are an essential part of your total rewards package. Explore the full spectrum of benefits and perks available to you at USC Benefits and Perks and unlock the true value of your USC employment today!
Apply now and be part of the Trojan Family!
FIGHT ON!
Minimum Education : High school or equivalent Minimum Experience : 2 years Minimum Field of Expertise : Experience working in a healthcare environment. Working knowledge of HIPAA compliance and insurance terminology. Demonstrated excellent interpersonal customer service and telephone skills. Demonstrated ability to multi-task. Demonstrated experience in a high volume, fast paced environment. Demonstrated team-oriented and collaborative work style.
Salary : $22 - $27
