What are the responsibilities and job description for the Tasting Room Associate position at Hermann J. Wiemer Vineyard?
Vision Statement
We envision a future where quality drives innovation, sustainability shapes progress, and collaboration fuels success, while fostering a culture of respect that values diversity, integrity, and shared growth.
Job Title: Tasting Room Associate
Classification: Hourly, Part Time or Full Time
Reports To: Tasting Room Manager
Interacts With: Guests, Co-workers, Winery Production Staff, Sales Staff, Trade Visitors
Summary
Our Tasting Room Associates keep our tasting room running smoothly, maintaining the service, seating and retail spaces. We are looking for outgoing, team oriented and hospitality-focused people where wine knowledge or winery experience is appreciated but not at all necessary. We aim to hire great people and train them as needed.
Responsibilities (To include but not limited to the following):
- Open bottles of wine
- Accurately pour samples and glasses of wine
- Greet and seat guests
- Wash and polish glasses
- Clean and set tables
- Replenish wine throughout the day to shelves and coolers
- Provide a customer experience that is friendly, courteous and professional
- Accurately and consistently describe and promote Hermann J. Wiemer Vineyard wines, events, services, vineyards and viticultural practices
- Ability to sustain a high volume of guests throughout the day, tolerate frequent interruptions and changes in routine
- Opening and closing procedures
- Achieving and maintaining quality presentation in all public and back of house areas at all times
- Provide and ensure responsible beverage service
- Assist in resolution of guest concerns or problems
- Keep tasting room, work area and sales area clean, organized and safe
- Assist in stocking of retail and tasting room bottles
Expectations:
- Act as a team player, working with the entire team to promote a cooperative working environment.
- Demonstrate teamwork and responsiveness when asked to do any task consistent with winery standards, including back of house, housekeeping and cleaning tasks.
- Keep information confidential unless otherwise instructed
- Keep the work area and sales area clean, organized and safe. Performs daily cleaning tasks as a team player.
- Responds to customer inquiries and problem solving in a professional and effective fashion.
- Asks questions when needed for clarification and understanding
- Applicants must be at least 18 years old and able to lift 40 pounds.
- Available to work most weekends
Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This serves as an initial scope of work. Other tasks could be assigned as work and needs develop. Agility and flexibility are vital to the success of this role.
Learn more about our estate at Wiemer.com
Job Type: Part-time
Pay: $15.50 - $17.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Tuition reimbursement
Shift:
- Day shift
Work Location: In person
Salary : $16 - $17
