Massage Therapist (Cruise Ships)

Job Description

Handling all massages as per the operational and treatment standards. Responsible for all massages and treatment-related activities, and for the safety of the guests in the massage room. Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself / herself and all personnel involved in the massage room operation.

Responsibilities

• Providing consistent professional massage and body treatments, in accordance with spa protocols and accepted certification practices
• Effectively informing and educating guests about specific wellness concerns
• Maintaining a complete knowledge and understanding of all services and products offered
• Upholding the standards of sanitation and sterilization, as directed by the spa policies and procedures
• Performing prep work and proper cleaning of the Spa areas
• Actively promoting the spa, treatments, services, retail, programs, promotions and / or discounts available
• Handling guests' questions and concerns professionally and courteously
• Providing accurate, appropriate and immediate responses to all requests by guests
• Possessing the ability to work without direct supervision
• Maintaining a positive attitude and contributing to a quality work environment
• Assisting in all areas of spa operation, as requested by the management

Requirements

Benefits

Requirements

Valid EU passport Fluently spoken English or German Hospitality Management degree Previous experience in luxury establishments Proven ability to effectively build and foster a team environment Ability to make decisions in a fast-paced environment Demonstrated commitment to customer service Excellent problem solving / decision-making skills Pleasant and communicative character Professional attitude and appearance Reliability and hard work Great team spirit