Design Sales Consultant - Hardware and Plumbing

Position: Design Sales Consultant – Hardware & Plumbing Division

Department: Sales

Location: 3640 Trousdale Drive, Nashville, TN

Job Type: Full-time

Reporting To: Vice President of Sales

Pay Rate: Competitive salary with performance-based incentives

About Hermitage

Founded in 1944, Hermitage Electric Supply Corporation is a leader in providing comprehensive electrical supplies and services. Celebrating over 80 years of excellence, we are focused on continuous growth and innovation. Located in Nashville, TN, we seek a motivated Design Sales Consultant to join our Hardware & Plumbing Division. This role is critical in supporting our customers with expert product knowledge, proactive sales engagement, and superior service.

Role Overview

As a Design Sales Consultant in the Hardware & Plumbing Division, you will be responsible for assisting customers with product selection, generating quotes, processing orders, and conducting detailed job-site takeoffs to ensure project specifications are met. The role emphasizes relationship-building, sales execution, and technical accuracy to support contractors, electricians, and homeowners effectively.

Key Responsibilities

Customer Engagement & Sales Support:

• Provide expert product knowledge and technical guidance to customers in the hardware and plumbing sectors.
• Develop and maintain strong, trust-based relationships with contractors, designers, and builders to drive repeat business.
• Respond to inbound inquiries via phone, email, and in person at our counter.
• Recommend appropriate hardware and plumbing solutions for residential and commercial projects.
• Meet or exceed monthly sales and customer engagement targets while maximizing opportunities within the existing customer base.

Order Management & Job-Site Takeoffs:

• Process orders, generate quotes, and follow up on sales opportunities.
• Conduct detailed job-site takeoffs to ensure accurate material selection, compliance with project specifications, and cost efficiency.
• Ensure all product recommendations align with customer needs and industry standards.

Collaboration & Process Optimization:

• Work closely with outside sales and purchasing teams to ensure smooth order fulfillment.
• Stay updated on industry trends, new hardware and plumbing products, and local building codes.
• Assist in optimizing internal sales processes for greater efficiency and customer satisfaction.

Qualifications

Education: A high school diploma is required; a college degree or relevant certifications are a plus.

Experience:

• Preferred experience in inside sales, hardware supply, plumbing, construction, or wholesale distribution.
• Strong understanding of hardware, plumbing materials, tools, blueprints, and specifications.
• Experience conducting job-site takeoffs to ensure material accuracy and project efficiency. Skills:
• Excellent customer service and relationship-building skills.
• Proficiency with order processing software, CRM systems, and Microsoft Office Suite.
• Strong organizational and time-management skills.
• Knowledge of local building codes and ADA compliance is preferred.

Working Conditions

• Primarily office-based with occasional job-site visits as needed.
• Regular full-time hours with occasional overtime during peak sales periods.

What We Offer

Competitive Salary: Performance-based compensation structure.

Comprehensive Benefits: The inclusive benefits package covers health, dental, vision, 401(k), and more.

Professional Growth: Opportunities for career advancement, including a pathway to outside sales roles.

Dynamic Work Environment: Collaborative team atmosphere with ongoing training and industry certifications.

How to Apply

Interested candidates are invited to send their resume and cover letter detailing their sales experience and approach to customer engagement to HR@gohermitage.com or apply directly through really. We look forward to hearing from you and exploring how you can contribute to our team’s success.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid parental leave
• Paid time off
• Paid training
• Travel reimbursement
• Vision insurance

Compensation Package:

• Commission pay
• Hourly pay

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to Commute:

• Nashville, TN 37204 (Required)

Ability to Relocate:

• Nashville, TN 37204: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $100,000