What are the responsibilities and job description for the 911 Call Center Operator position at Hernando County Sheriff's Office?
Job Title: 911 Call Center Operator
At Hernando County Sheriff's Office, we are seeking a highly skilled and dedicated 911 Call Center Operator to join our team. As a 911 Call Center Operator, you will be responsible for receiving and processing emergency calls, providing critical information to emergency responders, and maintaining accurate records of all calls.
Key Responsibilities:
- Answer emergency and non-emergency calls and determine the appropriate response
- Enter call details into the computer-aided dispatch (CAD) terminal
- Provide critical information to emergency responders
- Maintain accurate records of all calls
Requirements:
- High school diploma or equivalent
- Familiarity with routine office procedures
- Prior customer service experience
- Ability to work in a fast-paced environment
Working Conditions:
- Work in a call center environment
- May be required to work overtime
- Must be able to sit for long periods of time
Benefits:
- Competitive salary
- Benefits package
- Opportunities for advancement
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].
