What are the responsibilities and job description for the Lead Biomedical Equipment Technician position at Hero Business Inc?
***Please Read the entire job description before applying!***
At HERO Business Inc., we’re redefining healthcare technology management for the modern world. Based in Santa Ana, CA, we partner with hospitals and healthcare systems to deliver expert biomedical labor, comprehensive asset management programs, and proactive support that keeps operations running smoothly. Our team specializes in streamlining workflows, mitigating cybersecurity risks, and ensuring critical medical equipment is always ready when it matters most. What sets us apart is our commitment to true partnership — we act as an extension of your team, listening to feedback, adapting quickly, and delivering innovative, cost-effective solutions. At HERO, we don’t just manage equipment — we build relationships, streamline operations, and create rabid fans through exceptional service that goes above and beyond. For customers and employees alike, HERO is where passion meets performance to drive meaningful change in healthcare technology management.
HERO is seeking a motivated and skilled professional to join our team as Lead Biomedical Equipment Technician. This position is located in Santa Ana, Ca., where you will lead our team of biomedical engineers at various sites in the region.
Essential Duties:
- Coordinate the daily activities of biomedical technicians in our key service areas.
- Manage schedules and workloads to ensure timely completion of all assignments.
- Assist with training and development of team members to maintain high service standards.
- Provide technical expertise and guidance to the team for troubleshooting complex issues.
- Maintain inventory of tools, equipment, and replacement parts.
- Perform repairs, preventative maintenance, and inspections on a wide range of medical devices.
- Prepare and submit service reports and documentation promptly and accurately.
- Collaborate with hospital administration and clinical teams to ensure smooth operations and compliance.
- Monitor and uphold safety standards and quality control in accordance with manufacturer and regulatory guidelines.
- Participate in Environment of Care reporting and ensure compliance with applicable standards.
- Ensure adherence to the HERO MEMP and Policies and Procedures.
Essential Skills:
- Strong leadership and organizational skills
- Excellent customer service and communication abilities
- Expert-level knowledge in troubleshooting and repair of a broad range of patient care, diagnostic, and treatment equipment is required. OEM training in specialized devices, such as anesthesia machines and ventilators, is strongly preferred.
- Ability to work collaboratively in a team environment
- High attention to detail and time management
- Commitment to ongoing learning and adapting to new technologies
Requirements:
- At least 8 years of experience in biomedical equipment maintenance
- At least 8 years of experience working within a hospital or healthcare organization setting.
- Outstanding written and verbal communication skills.
- Proven competency in a variety of medical devices and standards.
- Proficiency in MS Office applications and familiarity with Computerized Maintenance Management Systems (CMMS).
- Ability to manage multiple priorities and maintain a calm, professional demeanor in high-pressure situations.
- Knowledge of Environment of Care compliance metrics and standards.
Education/Experience:
- Associate’s Degree in Biomedical Engineering Technology, Electronic Engineering Technology, or equivalent training (e.g., military) required.
- CBET certification is preferred but not required.
Job Type:
Full-time / In-person - Santa Ana, Ca.
Pay:
$42.30 per hour to $49.04 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Professional development assistance
Relocation assistance
Vision insurance
Schedule:
8-hour shifts
Day shift
Monday to Friday
On-call rotations
Overtime as needed
Job Type: Full-time
Pay: $42.30 - $49.04 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $42 - $49
