Overview :
At Hero, we believe that our employees will take great care of our customers because we take great care of our employees. That is why we are looking for the best of the best to join our team and have designed an amazing benefits package to take care of each one of our team members.
Hero keeps our T.R.U.E. core values as a top priority. We strive to support our Heroes with a culture of caring, transparency, and operational excellence. We are a high energy team that is growing fast. We set goals, reward team members for hard work, and push each other to be the best we can be.
Every Hero on our team must exemplify our core values :
- Team Before Self
- Remarkably Great & Driven
- Ultimate Professionalism
- Excellent Communication
A Service Technician at Hero is responsible for troubleshooting, repairing, and providing the correct solutions for all the types of equipment we service. Candidates who will thrive in this role enjoy learning how to grow their skills and getting better at what they do. They are also self-motivated, open to coaching and have a passion for working helping customers with their Residential Service needs.
Amazing Benefits Package
Competitive Compensation : $60,000-$120,000 Bonus opportunities availableH.S.A. and F.S.A. plans availablePaid Time Off starting at two weeks a yearSix paid Holidays a yearFull access to Peak Health fitness and recovery centerEmployee discounts on services at cost pricing availableUniforms providedSchedule
Flexible scheduling - You pick your hours!Saturday and Sunday requiredFull-time or Part-Time availableSchedule selection may vary based on availability
Essential Job Duties
Complete general in-home service and maintenance callsEstablish customer rapport to sell the right products and servicesWork with dispatch, managers, and other in-house staff to ensure smooth operations for completed and incomplete jobsMaintain a clean and inventoried truck as well as keeping jobsites clean if not cleaner then when arrivedQualifications
Demonstrates Hero core values at a high level (T.R.U.E.)Valid drivers license with clean driving and criminal recordMinimum of three years of field experience in Residential HVAC ServiceNATE Certification or Comp Cards are preferred but not requiredAble to communicate professionally, clearly, and concisely with other team members, management, and customers via phone and emailAbility to lift 50 pounds, climb stairs and ladders, and work in small spacesMust be highly detailed and demonstrate the ability to follow throughHighly motivated, flexible, and great attitude on lifeOutgoing personality that blends well with a fast-paced, goal-driven environmentDemonstrates a strong ability to multi-task and problem solve with a sense of urgencyOn time, with a clean presentation of them self, meeting the dress code, and prepared to work every dayBe highly skilled in troubleshooting and creating accurate solutions for our customersReliable support for your team by having excellent timeliness and attendanceDo you have what it takes to be a Hero? Apply Today!
Salary : $60,000 - $120,000
