Demo

Lead Vision Technician

Hero Practice Services
Santa Fe, NM Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 6/22/2025
Location:  Santa Fe , New Mexico
 
Pay Range:  From $19.00 per Hour for “Entry-Level” and up to $23.00 per Hour for Very Experienced
 
Job Profile: Lead Vision Technician  
 
Overview:  
 
Hero Practice Services is seeking a Lead Vision Technician, to achieve patient and organizational goals by effectively managing vision tech performance and proficiency levels and partnering with Assistant Manager of Vision and Operations Manager.    
 
Hero Practice Services is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With offices across the country, we have helped millions of children and young people gain access to the care they need since 2006. Working at Hero is both a career and a calling … join us, BE A HERO!  
 
The Opportunity: 
 
This role has the unique opportunity to support the Heroes who actively serve the children and young people in our communities by improving their overall health and well-being.    
 
You will be responsible for the following: 
 
  • Understand, monitor, and ensure effective execution of all policies and procedures by completing administrative tasks correctly and on time  

  • Demonstrate a sense of cohesion within the practice that fosters teammate dependability and support by reporting to work as scheduled, listening carefully to others, encouraging teammates’ growth by ensuring techs are fully trained, and monitoring performance levels 

  • Ensure patients are teched and scribed in a timely manner and assists the team when falling behind 

  • Maintain a clean, sterile, and patient-centric working environment.

  • Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc. 
  • Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).  

  •  Ensuring practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.

  • In addition to the above duties outlined, you will be asked to perform other duties that support the business and our Mission.  
 
You will be required to possess the following: 
 
  • Strong communication skills and leadership experience  

  • High school diploma or GED

  • At least one year of administrative experience with previous vision practice experience as a plus

  • Proficient in Microsoft Office Products and EHR Systems

  • Ability to tech, scribe, optical, cross care, and perform Vision Team Lead tasks

  • Strong interpersonal skills and the desire for professional growth.

  • Be organized and possess a superior knowledge of dentistry. 

 
Your Compensation and Benefits will include the following: 
 
  • Monthly Bonus Plan  

  • Medical, Dental, Vision, Retirement Savings Plan, Disability and much more!

  • Professional Advancement Opportunities in an established, growing health care group. 

Physical Requirements 

This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds, occasionally 50. 

 

Equal Employment Opportunity Statement 

 

The statements contained herein are intended to describe the general nature and level of work performed by Credentialing Specialists, but is not a complete list of the responsibilities, duties, or skills required.  Other duties may be assigned as business needs dictate.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

 

Hero Practice Services group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

 

Salary : $19 - $23

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