Orthodontic Treatment Coordinator

Location:  Colorado Springs, CO

Pay Range:  $18.00 - $27.00

Orthodontic Treatment Coordinator Job Profile 

Overview: 

Hero Practice Services is seeking an Orthodontic Treatment Coordinator to establish a parent/patient relationship with the Orthodontist for proper communication regarding the recommended treatment plans and facilitate successful closures of financial negotiations.  

Hero Practice Services is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With offices across the country, we have helped over a million children, ages six months through 20 years, gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO!  

The Opportunity 

As an Orthodontic Treatment Coordinator on the Hero Team, you will have balanced lifestyle, a competitive compensation package and the opportunity to work in a state-of-the-art facility that offers high quality, compassionate care to children.  This role has the unique opportunity to support the true Heroes who actively serve the children in our communities by improving their overall health and well-being.    

We offer: 

• Competitive Compensation package 
• Full benefits package including 401K
• The opportunity to work in a practice that changes the lives of children in an underserved community.    
• Professional Growth Opportunities  

Responsibilities: 

• Respond promptly to customers’ needs by discussing treatment options and preparing financial arrangements with patients, as well as having financial discussions with delinquent accounts   
• Achieve patient conversion results  
• Effectively communicate to sell and close financial presentations​ 
• Assist with phone calls and patient check-out   
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc. 

Equal Employment Opportunity Statement 

The statements contained herein are intended to describe the general nature and level of work performed by Credentialing Specialists, but is not a complete list of the responsibilities, duties, or skills required.  Other duties may be assigned as business needs dictate.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

HERO Practice Services group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Qualifications: 

• High school diploma or GED  
• One year of Sales experience desired  
• Previous experience in an orthodontic practice is a plus
• Knowledge of various insurance plans, manuals, exclusions, and limitations  

Physical Requirements  

This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.