Fulfillment Coordinator

Fulfillment Coordinator

Who We Are

Heron Botanicals, Inc. is a naturopath-*owned organization focused on manufacturing herbal extracts for over 40 years. In this highly regulated industry, we are committed to making a difference in the health of our customers while maintaining eco-friendly practices. We are a small-knit company in Kingston, Washington *with a focus on growing our reach to serve a greater population in an effort to enhance health.

Role Overview

Heron Botanicals, Inc. is hiring a full-time Fulfillment Coordinator to work in-person out of our Kingston, WA location. The Fulfillment Coordinator is responsible for packaging and shipping orders to our customers. This role is focused on customer service via phone and email. This a great role for an individual who is looking for a job that they can leave at the office.

Seniority Level: Individual Contributor

Reports to: Assistant Manager

Employment Type: Regular, Full-time

Estimated Hours Per Week: 32

Salary Range: $19 - $21/hour depending on experience

Working Hours: Tuesday - Friday 9AM – 5:30PM, possible flexibility,

Industry: Herbal Supplementals

Job Functions: Fulfillment, Shipping, Customer Service

What You Will Do

• Fulfill orders placed online and process for shipment
• Take over the phone orders, troubleshooting and providing exceptional customer service
• Set up customer accounts and takes payments
• Order supplies for the fulfillment office
• Consolidates bulk product into smaller sizes per order as needed
• Pour and mix formulas to produce final products

You may enjoy this role if…

you like clear expectations and the ability to check tasks off the to-do list. You are proud of your strong track record of following clearly outlined process and procedures. Your past employers noticed your attention to detail, and your co-workers commented on your efficiency. Your friends see you as unwaveringly consistent, and your family boasts about your passion for organization.

Preferred Qualifications

High School Diploma or GED

Our Values

Quality: We believe in being proud of our work and employees. Our products' quality is the highest in the industry, and we are always striving to make them even better.

Sustainability: We believe that the health of individuals and the health of the ecosystem are improved by Heron Botanicals' operation. We carry the most ethically harvested and produced herbal products available.

Community: We believe in serving our community by providing meaningful work, sourcing herbs as locally as is possible, and by providing health supporting products that improve the lives of community members.

Passion: We are passion about our products and are excited to grow their reach so that they can serve more people.

Benefits & Perks

Some of our benefits include:

• Saturdays – Mondays Off
• Annual time off and sick time accrued
• Paid Company Holidays
• Medical, Dental, Vision Insurance
• Choose from a PPO medical plan or a High Deductible with a Health Savings Account
• 401k with Match
• Discounts and perks on Heron Botanicals products

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected status.

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Expected hours: 24 – 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• No weekends

Application Question(s):

• What is your target hourly rate?
• Are you legally authorized to work in the US without sponsorship or restriction?

Ability to Commute:

• Kingston, WA 98346 (Required)

Ability to Relocate:

• Kingston, WA 98346: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $21