Demo

Customer Service/Server/Cashier

Herrell's Ice Cream
Northampton, MA Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 6/17/2025

Job Summary
We are seeking a dedicated and enthusiastic Server/Cashier to join our team in a fast-paced environment for mostly 11am - 6pm shifts. The ideal candidate will possess a passion for customer service and a strong understanding of food safety and sanitation practices. This role involves providing excellent service to our customers while efficiently handling transactions and maintaining a clean and organized workspace.

Duties

  • Greet customers warmly and take their orders accurately.
  • Provide detailed information about menu items, including ingredients and preparation methods.
  • Ensure compliance with food safety standards by sanitizing work areas and equipment regularly.
  • Handle cash and credit transactions, ensuring accuracy in processing payments.
  • Assist in upselling menu items to enhance the customer experience and increase sales.
  • Maintain cleanliness in the dining area, kitchen, and cashier station.
  • Collaborate with kitchen staff to ensure timely delivery of food orders.
  • Address customer inquiries and resolve any issues promptly to ensure satisfaction.

Qualifications

  • Previous experience in the food industry, particularly in a café or grocery store setting, is preferred.
  • Strong knowledge of food safety practices and sanitation standards.
  • Familiarity with retail math for accurate cash handling and transaction processing.
  • Excellent communication skills with the ability to engage customers effectively.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • A culinary background or interest in food preparation is a plus.
  • Must be able to work flexible hours, including weekends and holidays as needed.

Join our team as a Server/Cashier where you can contribute to creating memorable dining experiences while developing your skills in the food service industry!

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 30 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid training

Shift:

  • Day shift

Work Location: In person

Salary : $15

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