Demo

Ice Cream Scooper/Shift Leader

Herrell's Ice Cream
Northampton, MA Full Time
POSTED ON 12/23/2024
AVAILABLE BEFORE 2/22/2025

Job Summary
Herrell's Northampton and Amherst locations are seeking enthusiastic and friendly Ice Cream Scoopers to join our team. In this role, you will be responsible for providing exceptional customer service while serving delicious ice cream treats. You will engage with customers, take their orders, and ensure a delightful experience at our establishment. The ideal candidate should have a passion for ice cream and a knack for creating a welcoming atmosphere.

Duties

  • Greet customers warmly and assist them in selecting their favorite ice cream flavors.
  • Accurately take orders and process transactions using our POS system
  • Serve ice cream scoops, sundaes, and other menu items with attention to detail and presentation.
  • Maintain cleanliness and organization of the service area, including equipment and supplies.
  • Handle customer inquiries and provide assistance as needed to ensure satisfaction.
  • Collaborate with team members to ensure efficient service during busy periods.
  • Adhere to all health and safety regulations in food handling and preparation.
  • An strong interest in moving up to a leadership position.

Skills

  • Strong customer service skills with a friendly demeanor.
  • Basic math skills for handling transactions accurately.
  • Experience in a quick-service fast food restaurant is a plus.
  • Familiarity with POS systems.
  • Time management skills to efficiently handle multiple tasks during peak hours.
  • Ability to work well in a team environment while maintaining individual responsibilities.
  • A genuine passion for helping others enjoy their ice cream experience.

Join us in creating sweet memories for our customers!

Qualifications

  • Leadership skills demonstrated in a fast-paced environment
  • Proficiency in using POS systems and cash registers
  • Strong customer service background in the food industry
  • Ability to handle basic math calculations efficiently
  • Previous experience in a quick service or fast food restaurant
  • Familiarity with time management practices in a restaurant setting

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 35 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid training

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Experience:

  • Food service leadership: 1 year (Required)
  • Customer service: 1 year (Required)

Ability to Commute:

  • Northampton, MA 01060 (Required)

Work Location: In person

Salary : $15

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Ice Cream Scooper/Shift Leader?

Sign up to receive alerts about other jobs on the Ice Cream Scooper/Shift Leader career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$21,088 - $28,768
Income Estimation: 
$29,500 - $36,608
Income Estimation: 
$57,620 - $74,708
Income Estimation: 
$44,630 - $63,234
Income Estimation: 
$21,088 - $28,768
Income Estimation: 
$29,500 - $36,608
Income Estimation: 
$57,620 - $74,708
Income Estimation: 
$44,630 - $63,234
Income Estimation: 
$44,630 - $63,234
Income Estimation: 
$83,534 - $111,245
Income Estimation: 
$55,286 - $68,894
Income Estimation: 
$70,778 - $99,774
Income Estimation: 
$89,783 - $130,279
Income Estimation: 
$109,459 - $143,369
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Ice Cream Scooper/Shift Leader jobs in the Northampton, MA area that may be a better fit.

Kitchen- Ice Cream Production Staff

Herrell's Ice Cream, Northampton, MA

Sr. Electrician (Ice Cream Manufacturing)

Dairy Farmers of America, Wilbraham, MA

AI Assistant is available now!

Feel free to start your new journey!