What are the responsibilities and job description for the Medical Office Assistant/Scribe position at Herrera Ortho LLC?
Job Description
Job Description
Benefits :
- Opportunity for advancement
- Paid time off
- Training & development
You Must Be :
Engaging and genuinely interested in exceeding the expectations of patients and referral sources
Friendly with an outgoing personality; a sincere desire to know patients & vendors by name
Bilingual; must be able to effectively communicate (oral & written) in English & Spanish
Comfortable working in an administrative heavy role
Computer Savvy- able to use Microsoft & G Suite, have knowledge of scheduling software, and be able to efficiently update patient medical records
Committed to providing a high level of customer service to our patients, vendors, and referral sources
Trustworthy- promptly follow through on promises made to patients & referral sources, committed to completing job responsibilities without the need for micromanaging
Flexible- being a small business often means having to take an all hands-on deck approach
Job Responsibilities Include :
Ability to travel to satellite office a minimum of 2 days a month to cover Scribe & MA responsibilities
Acting as the office liaison for the doctor, working directly with the doctor on medical related office and administrative needs
Assisting the doctor with patient flow, managing injections, and post-operative appointments
Prepping injections and keeping inventory of injection supplies
Assisting the doctor with office notes by performing scribe duties during patient visits, and finalizing and proof-reading office notes
Responsible for aiding patients with pre-operative clearance and obtaining medical clearance in a timely manner
Assisting the Office Manager with scheduling surgeries and obtaining the necessary information for surgical bookings
Assisting surgical patients with pre / post operative instructions and questions
Organizing and auditing medical records / charts for preparation of narrative reports, creating outlined breakdowns of medical record files
Creating draft narrative report templates based on relevant medical record files
Promptly completing delegated tasks from the doctor and office manager
Maintaining the operational workflow of the office by following the policies & procedures outlined in the Employee Handbook
Protecting patients rights by maintaining confidentiality and following all HIPAA guidelines and protocols