What are the responsibilities and job description for the Apartment Assistant Manager position at Herron Property Management?
Job Summary
We are seeking a dedicated and experienced Apartment Manager to oversee the daily operations of our residential community. The ideal candidate will possess strong leadership skills, a customer-focused mindset, and a comprehensive understanding of property management. This role involves ensuring tenant satisfaction, maintaining property standards, and managing administrative tasks effectively.
Duties
- Oversee all aspects of property management, including leasing, maintenance, and tenant relations.
- Utilize property management software such as Yardi or OneSite for efficient operations and record-keeping.
- Provide exceptional customer service to residents and prospective tenants, addressing inquiries and resolving conflicts promptly.
- Conduct regular property inspections to ensure compliance with safety and maintenance standards.
- Manage lease agreements, renewals, and terminations while ensuring adherence to legal regulations.
- Implement upselling strategies to maximize occupancy rates and enhance resident satisfaction.
- Maintain accurate records of tenant interactions and property maintenance requests using customer relationship management tools.
- Collaborate with maintenance staff to ensure timely repairs and upkeep of the property.
- Handle administrative tasks including budgeting, reporting, and compliance with local laws related to real estate management.
Qualifications
- Proven experience in property management or a related field is preferred.
- Strong knowledge of legal administrative processes related to real estate is a plus.
- Excellent customer service skills with the ability to build positive relationships with residents.
- Familiarity with property management software such as Yardi or OneSite is highly desirable.
- Strong conflict management skills to effectively resolve tenant issues.
- Ability to perform basic property maintenance tasks or coordinate with maintenance personnel as needed.
- Exceptional organizational skills with attention to detail in managing multiple responsibilities simultaneously.
- A background in law or legal administration can be advantageous for navigating regulatory requirements within the industry.
Join our team as an Apartment Manager where you will play a crucial role in creating a welcoming community for our residents while ensuring the smooth operation of our properties!
Job Type: Full-time
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person