What are the responsibilities and job description for the ASST MGR, EVENT OPERATIONS position at Hershey Entertainment and Resorts?
This position is responsible for assisting the Manager of Event Operations and Ice Bookings with the management of the daily operations of the ice related activities at GIANT Center and the Hersheypark Arena, as well as the day-to-day event operations for the Hersheypark Entertainment Complex venues, including GIANT Center, Hersheypark Stadium, Hershey Theatre, Hersheypark Arena, Parking Lot events, and other community partners.
Job Functions (Items marked with an asterisk are essential functions of this position):
- Assist in supervising and coordinating the day-to-day event operational needs of the GIANT Center, Hershey Theatre, Hersheypark Stadium, and Hersheypark Arena Event Operations Staff on event and non-event days, including the maintenance, set-up, and tear-down of equipment for daily operations and scheduled events.*
- Monitor, evaluate, and document current operating policies and procedures. Make recommendations on current operating procedures to find ways to enhance both the employee and guest experience.*
- Manage and assist with the hiring, scheduling, onboarding, evaluation, and supervision of all Event Operations part–time staff. Schedule staff, administer payroll processes, and lead the training process for all Event Operations staff.*
- Assist with Ice Rink activity at the GIANT Center and Historic Hersheypark Arena, serving as a point of contact for internal and external clients. Support Event Services with events throughout the Entertainment Complex, and assist with the creation of event CAD drawings as assigned.*
- Assist with the installation and maintenance of the Ice Surfaces and equipment associated with the Ice Skating Rinks at the GIANT Center and Hersheypark Arena.*
- Participate in operational planning meetings, as well as take the lead during assigned events by serving as department duty person and ensuring that all preparations are completed.*
- Perform other duties as assigned.
Salary : $1 - $1,000,000
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