What are the responsibilities and job description for the Technology Technician position at HERTFORD COUNTY PUBLIC SCHOOLS?
Hertford County Public Schools Job Descriptions
JOB TITLE: TECHNOLOGY TECHNICIAN
GENERAL STATEMENT OF JOB
An individual in this class supports and maintains both administrative and instructional computers, software, and networks. This work includes repair of all technology-related equipment. Employee provides on-site assistance in classrooms, media centers, computer labs, and administrative offices. Employee identifies problems and takes appropriate corrective action. Employee installs and upgrades all technology-related equipment in network and stand-alone environments. Typically, this employee will provide first response support from the system level for the maintenance and operation of computers, software, and networks at the building level. Employee may have multiple sites to maintain. Complex problems are referred to the Director of Media/Technology Services.
REPORTS TO: Lead Technology Technician and
Director of Media/Technology Services
Essential Job Functions
JOB TITLE: TECHNOLOGY TECHNICIAN
GENERAL STATEMENT OF JOB
An individual in this class supports and maintains both administrative and instructional computers, software, and networks. This work includes repair of all technology-related equipment. Employee provides on-site assistance in classrooms, media centers, computer labs, and administrative offices. Employee identifies problems and takes appropriate corrective action. Employee installs and upgrades all technology-related equipment in network and stand-alone environments. Typically, this employee will provide first response support from the system level for the maintenance and operation of computers, software, and networks at the building level. Employee may have multiple sites to maintain. Complex problems are referred to the Director of Media/Technology Services.
REPORTS TO: Lead Technology Technician and
Director of Media/Technology Services
Essential Job Functions
- Under the supervision of the Director of Media/Technology Services, assists with the installation of hardware, software, and related peripherals. Ensures the maintenance of all computers, software, and local area networks by monitoring performance.
- Uses a work-order tracking system for routine repair and maintenance of equipment.
- Makes recommendations to building-level staff regarding upgrades and replacement of technology-related equipment. Installs upgrades to hardware and software.
- Reads and interprets schematics, wiring diagrams, and manuals.
- Operates standard and specialized electronic devices in testing and troubleshooting computers and other technology-related equipment.
- Maintains an inventory of electronics components needed to make timely repairs.
- Maintains an inventory of technology-related fixed assets.
- Assists in the maintenance of other areas of responsibility within the Technology Department, such as the telephone system and video systems.
- Provide techinical support for schools
