What are the responsibilities and job description for the Service Writer/Advisor position at Hertrich Ford CJR of Pocomoke?
Job Overview:
Are you passionate about cars and providing exceptional customer service? Do you thrive in a fast paced enviroment where your comunication skill shine? If so, we want you to be our next Service Writer!
WE Offer:**
A vibrant work atmosphere with a supportive team. Competitive salary with performanced based bonus. Opportunity for Career growth and professional developemt.Employee discounts on vehicles and services, Comprehensive benefits package, including helth insurance and retirement plans.
We are seeking a skilled and customer-focused Service Writer to join our team at our busy dealership. The successful candidate will be responsible for managing service appointments, estimating repair costs, and communicating with customers about their vehicle needs. The ideal candidate will have a strong background in automotive service and repair, excellent communication skills, and the ability to work in a fast-paced environment.
Responsibilities:
- Manage service appointments and ensure timely completion of repairs
- Conduct thorough vehicle inspections and diagnose mechanical issues
- Estimate repair costs and present to customers
- Communicate with customers regarding their vehicle needs and the repair process
- Prepare and deliver detailed estimates for repair and maintenance services
- Coordinate with the service team to ensure that repairs are completed efficiently and effectively
- Maintain accurate records of all service appointments and repairs
- Develop and maintain a thorough knowledge of our dealership's products and services
- Stay up-to-date on new technologies and advancements in automotive
Job Type: Full-time
Pay: $50,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Experience:
- Sales: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Pocomoke City, MD 21851 (Required)
Ability to Relocate:
- Pocomoke City, MD 21851: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $85,000