What are the responsibilities and job description for the Counter Sales Representative position at Hertz Columbus Airport?
At Byers Car Rental LLC we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
As a Counter Sales Representative, you will be responsible for assisting our customers with the initial rental process. You will greet and qualify customers, collect required data, assign vehicles based on customer needs, answer questions and assist customers with all inquiries regarding the entire rental process.
What We Offer
- Medical, Dental & Vision Insurance
- 401K Plan Match
- Paid time off and vacation
- Short/Long Term Disability
- Commission Opportunities
Responsibilities
- Persuasively and professionally selling optional services, vehicle upgrades and other products.
- Work as a team player to ensure each customer receives "Best in Class Service."
- Setting and achieving personal sales goals while supporting the goals of the team.
- Being part of a team that practices frontline friendliness and personalized customer service.
- Greeting customers in a timely, professional and engaging manner.
- Adapting to a continuously changing sales environment.
- Qualifying and processing customer rentals with accuracy and attention to detail.
- Providing solutions to customer inquiries and concerns.
- Adhering to all company policies and procedures.
- Related duties as required.
Qualifications
- High School Diploma/GED.
- Competitive drive and confidence to succeed in a commission-based environment.
- Demonstrated ability to develop relationships with customers and coworkers.
- High level of ownership, accountability and initiative.
- Ability to work in a fast paced environment with a variety of tasks.
- Ability to demonstrate professionalism, excellent communication and interpersonal skills.
- Flexibility to work days, nights, weekends, and holidays.
- Basic computer knowledge.