What are the responsibilities and job description for the Fleet Processor position at Hertz Local Edition?
The Fleet Processor is responsible for the day-to-day activities to account for and process incoming manufacturer MSOs. This role has an impact on operations, revenue management and customer experience.
The hourly rate for this opportunity is $20 / hr.
What You’ll Do:
- Responsible for email box to ensure inquiries are researched and resolved in a timely manner.
- Assist registration vendors with any MSO or registration work issues.
- Account for incoming MSO from manufacturers
- Responsible for working MSO error reports and resolving in a timely manner.
- Ensuring MSOs are assigned correctly and mailed to correct registration agent in a timely manner.
- Maintain manufacturer requirements for printing of the front of the MSO.
- Responsible for storing unprocessed MSOs securely.
- Responsible for printing of the manufacturer front of MSO when applicable
- Responsible for scanning in and verifying incoming MSOs.
- Responsible for the printing the back of the MSO and DMV forms. Ensure the accuracy of the assignment, DMV forms and mailing location.
- Responsible for printing vehicle stickers
- Resolves issues that occur during receipt of MSOs.
- Communicate any issues that cannot be resolved to Manager.
- Maintains a ‘Best practice sharing culture’, always striving to find ways to improve service.
- Look for and design process improvements continuously.
What We’re Looking For:
- Highschool Diploma or equivalent required
- Must be comfortable standing or sitting for long periods of time.
- Detail oriented; must be very accurate and able to pay attention to details.
- Must be an independent worker and able to work with minimal supervision.
- Ability to communicate professionally and effectively with all levels of company personnel and vendors.
- Team player
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching.
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
Salary : $20
