Protective Services Caseworker

Job description

HESSCO seeks a full time Protective Service Case Worker. The Protective Service Program provides short-term, crisis intervention to older adults who need services necessary to prevent, eliminate, or remedy the effects of physical, sexual, emotional abuse, caregiver neglect, financial exploitation, and self-neglect. The role of the Protective Service Worker is to assess allegations of abuse to establish a basis for services along with conducting in person intakes, home visits, investigations, service planning, and crisis intervention.

HESSCO is an Affirmative Action/Equal Opportunity Employer and encourages all qualified candidates from diverse backgrounds to apply.

Duties and Responsibilities:

· Receive and assess reports of potential abuse, neglect, financial exploitation and self-neglect.

· Establish trusting non-threatening relationships with referred consumers.

· Responds to emergency/rapid situations when necessary, utilizing direction of supervisory staff.

· Conducts timely and comprehensive investigations and assessments, accessing collateral contacts and writing required reports with regulatory citations.

· Monitor ongoing risk and efficacy of service plans

· Conducts in-person interviews and home visits,

· Coordinate and communicate service plan needs and changes to providers and community partners.

· Knowledge of government benefits, behavioral health resources and long-term care supports.

· Comply with documentation standards to uphold compliance regulations set forth by the Executive Office of Elder Affairs.

· Perform other duties as assigned.

Qualifications:

· Masters of Social Work or related field from accredited college or university, preferred. Bachelor’s degree from accredited college or university with required experience.

· 1-2 years of case management, behavioral health interventions and/or crisis intervention required.

· Strong interpersonal communication effectiveness, including verbal, written and presentation required.

· Proficiency in Microsoft Office, Excel, Word; adept to learning new software programs.

· Self-starter, able to prioritize, meet deadlines and manage time effectively.

· Candidate will possess strong work ethic with a high level of integrity and good interpersonal skills.

· Valid driver’s license, and reliable transportation required for travel.

· Access to secure high-speed internet connection required.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Experience:

• Case management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Walpole, MA 02081: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000