What are the responsibilities and job description for the Field Service Technician - Tulsa OK position at Heubel Material Handling?
Position Title: FIELD SERVICE/SM TECHNICIAN
Reports to: Service Manager
With over 100 years of combined expertise, Heubel Shaw develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to support our client's operations.
Field Service Technician (Tulsa-OK)
At Heubel Shaw, our technicians are the heart and soul of our company. We are looking for a Field Service Technician to support forklifts, pallet jacks, and racking systems within our customer distribution center locations.
We offer competitive pay, PTO/paid holidays, medical/dental/vision, retirement matching, tuition reimbursement, comprehensive training, and a variety of opportunities for professional growth.
- This is a full time, hourly position. Some overtime may be required based on customer demands.
Principle Duties and Responsibilities:
- Maintain, service, and support material handling equipment, systems and products at the customer location in a timely and cost-effective manner so that all requirements are met.
- Diagnose, trouble-shoot, and repair forklifts and other equipment in accordance with established guidelines and procedures; ensuring that positive relationships are established.
- Perform preventive maintenance on assigned equipment according to established procedures and cost guidelines at customer's facility.
- Complete all required paperwork and time records accurately and completely follow Mobile Tech Procedures as directed by management.
- Account for all parts, materials, tools, and consumables used as required.
- Drive and work safely in accordance with company and/or customer safety policies and procedures.
- Develop and maintain positive, effective working relationships with customers and co-workers.
- Maintain the van's interior equipment, storage devices, service manuals and related documents.
- Attend meetings, training classes and other company activities as required.
- Keep an adequate set of personal tools as required by the position.
- Work with all departments and employees to ensure high quality customer service.
Ideal candidate will possess:
- Strong mechanical aptitude & ability; basic knowledge of industrial electricity
- Ability to read schematics, diagrams, operation manuals, manufacturer's specifications
- Experience within the industrial maintenance, automotive, heavy equipment industries
Minimum Qualifications:
- HS Diploma or GED
- At least two (2) years of hands-on technical experience with mechanical, hydraulic, and/or electrical components
- Must be able to push, pull, and lift up to 50lbs
- Must be able to climb ladders and/or work on elevated platforms that may be 15' to 30' in height
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