Operational Account Manager

This role is responsible for executing large scale programs and driving global customers growth in complex B2B capital equipment arenas. The role serves as a bridge between clients and internal teams, contributing industry expertise and providing mentorship to junior team members.

• Manages the high-level operational execution and relationships of the global strategic accounts in customer-centric mindset.
• Driving both routine and special operational efforts in a customer-facing role, in a results-driven global business atmosphere.
• Acts as a point of escalation and collaborates with global functions to drive resolution of operational issues of high technical complexity.
• Represents the customer needs and provides business requirements to multi-dimensional projects & processes in complex corporate environments with dozens of functions and stakeholders.
• Owns operational performance reports and reviews with the customer and drives improvement plans.
• Consults and advises on operational matters in-bound and out-bound, up to the VP & Director levels.
• Proactively communicates operational process changes to customers and internal clients; drives the implementation phase of special projects and solutions.
• Manage unique technological and multidisciplinary projects, interfacing with multiple global business units cross org, in a cost-effective measures and revenue generating profits. Connect R&D, Marketing, Business, Sales, Finance, Services, Legal, Controllership, Quality and Environment to one act vs customer through In-depth understanding of core HP businesses and the revenue cycles.

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.

The on-target earnings (OTE) range for this role is $160,000 to $230,000 annually, with a 80/20 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.