Special Projects Manager

Description:

HP Solutions is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment. Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk. HP’s core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio. Our passion for our customer and our employees will be our differentiation.

We have organized the P&L across three Service Lines, each representing a critical portfolio and business model. Lifecycle Services represents our core device-centric services. Managed Solutions represents our growing portfolio in integrated solutions and managed services that bring together hardware, software, HP and third-party capabilities. Our final strategic Service Line is focused on our rapidly growing Software / Digital Services portfolio.

This newly founded division brings together software products and platforms from across HP, including our robust Print, Document and Workflow Management suite, our flagship Workforce Experience platform, and our overall HP Workplace Central platform which brings the entire software portfolio of HP (and key partners) together under a cloud-native, AI-driven Employee Experience platform.

Digital Solutions is seeking a dynamic and detail-oriented Special Projects Manager to join our Support Operations team. The ideal candidate excels at managing multiple priorities, driving cross-functional collaboration, and delivering impactful process improvements to meet organizational goals. This role is central to ensuring that special projects are executed efficiently and effectively, with a strong emphasis on operational excellence.

Key Responsibilities:

• Lead the end-to-end execution of complex projects, including defining scope, objectives, and deliverables.

• Develop and maintain detailed project plans, including schedules, resource allocation, and risk mitigation strategies.

• Prepare and present comprehensive project status reports, ensuring stakeholders have visibility into progress, milestones, risks, and any necessary adjustments.

• Establish and manage project governance frameworks, including regular status meetings, progress tracking, and issue resolution.

• Facilitate cross-functional collaboration to ensure project objectives are met and deliverables align with business needs.

• Drive process implementation initiatives to improve efficiency, scalability, and performance across the organization.

• Design and implement sustainable improvements to operational workflows and procedures, ensuring long-term impact.

• Monitor key performance indicators (KPIs) and provide insights and recommendations for continuous improvement.

Education and Experience:

• Typically 7-10 years experience in strategy, project management, operations, or related functional area.

• Bachelor’s degree in Business Administration, Operations, Project Management, or a related field. Master’s degree preferred.

Knowledge and Skills:

• Exceptional project management skills, with a track record of delivering complex projects on time and within scope.

• Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Monday, Jira, Microsoft Project).

• Strong ability to prepare executive-level project status updates, dashboards, and reports.

• Excellent organizational, analytical, and problem-solving skills.

• Strong communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.

The base pay range for this role is $93,150 to $140,650 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.