What are the responsibilities and job description for the PARTS ASSOCIATE - TRUCK EQUIPMENT position at Hews Company?
Do you:
· Have experience with trucks and heavy equipment?
· Enjoy selling parts and interacting with customers?
· Enjoy working with technicians in a Shop?
· Want variety in your work?
· Work well in a team environment?
If so, we'd love to talk to you!
Hews Company, LLC, a leader in the truck body equipment industry, is looking to hire a Truck & Equipment Parts Sales/Customer Service Associate in our Bow, NH location.
Position: Truck & Equipment Parts Sales/Customer Service Associate
Position Overview:
The Truck & Equipment Parts Sales/Customer Service Associate is a customer-facing role and the primary responsibility is to provide exemplary customer service to all customers and respond to requests in a timely manner.
Primary Responsibilities:
- Work with customers to assure that they are getting the right parts to meet their application.
- Handle incoming calls and e-mails for parts requests
- Real-time ordering or same-day response to customer.
- Research parts & pricing from vendors
- Pack and ship parts to customers.
- Load and unload incoming and outbound freight.
- Track lost sales / missed opportunities
- Assist shop technicians looking for parts / parts breakdowns.
- Work with shop technicians to identify parts needed for jobs.
- Spec, build and rebuild PTOs (Experience preferred but training is provided)
- Other duties as assigned
Please apply via really or stop by to fill out an application at 4 Ryan Road, Bow, NH
Requirements
A pre-hire physical is required of all employees
Benefits
Hews Company, LLC offers a competitive pay and benefits package including employer subsidized health and dental insurance, 401k savings plan w/company match, paid vacation and sick time, paid holidays, company paid Short Term Disability, Life & AD&D insurance, along with a safe working environment.
Pay will be determined based on the individual and their skill level and experience. Overtime is available based on company needs. Shop is open from 7:00 AM - 5:00 PM. Hours will be scheduled during this time.
Key words: auto, truck, heavy equipment, parts, technician, mechanic, shop, auto parts, truck body, sales, service, customer service
Job Type: Full-time
Pay: Commensurate based on experience
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Supplemental Pay:
- Bonus pay
Experience:
- Parts/Parts Sales: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Prescription drug insurance
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
Ability to Commute:
- Bow, NH 03304 (Required)
Ability to Relocate:
- Bow, NH 03304: Relocate before starting work (Required)
Work Location: In person