What are the responsibilities and job description for the Sales Support Specialist position at HexArmor?
COMPANY SUMMARY
HexArmor® is a leader in developing some of the most advanced PPE solutions for your hands, eyes, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to deliver innovative and effective PPE solutions to keep workers safe, and have done so, breaking new ground in cut, puncture, needle, and abrasion resistance, all without sacrificing dexterity.
JOB SUMMARY
HexArmor is currently seeking an enthusiastic individual to join our Global Sales team as a Sales Support Specialist. This individual should be self-motivated, possess stellar organizational skills, able to work in fast paced environment, be knowledgeable about our products & services, be an effective communicator and have a sense of urgency around the work they do. The position is a great fit for someone who is interested in exploring a career in sales at HexArmor.
LOCATION
Corporate Office – Grand Rapids, MI
JOB RESPONSIBILITIES (include but may not be limited to)
- Sample Prep – Putting together large sample orders for prospects, distributors and RSMs.
- Glove Rolls – Gloves need to be placed in holders and product cards need to be printed, cut and placed.
- Glove Rings – Gloves need to be cut, grommeted, and placed on rings.
- Eyewear kits – product placed with correct product card. Cards may need to be printed, cut and laminated.
- Creative Marketing – Collaborate with Marketing Dept. to ensure completion and delivery of physical marketing assets.
- Act as a liaison with Orders team on issues like order follow up, trouble-shooting, new customer set up, etc.
- Entering sample orders as needed
- Coordinate customer visits to HexArmor
- Data Clean-Up Projects
- Prospecting Projects
- Provide over the phone customer service
- Answer inbound calls
- Provide pricing and availability to end users and partners.
- Assist customers with order tracking.
- Provide internal customer support to sales team.
- Schedule phone coverage during lunch hours.
EDUCATION REQUIREMENTS
- Bachelor’s degree preferred
COMPENSATION
- Salary Bonus
** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **
