Demo

Founding Solutions Engineer

HeyGen
San Francisco, CA Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/7/2025

About HeyGen

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences.

Learn more at www.heygen.com. Visit our Mission and Culture doc here.

Position Summary

HeyGen is seeking an innovative and customer-focused Founding Solutions Engineer to join our team. As a Founding Solutions Engineer, you will play a critical role in bridging the gap between technical capabilities and customer needs. You'll partner with our sales team to engage prospective customers, demonstrate the value of our platform, and provide technical expertise to drive adoption of HeyGen's cutting-edge technology. Your contributions will directly impact customer success, revenue growth, and our mission to make visual storytelling accessible to all.

Core Responsibilities

Technical Expertise :

  • Collaborate with sales teams to identify customer requirements and provide tailored technical solutions.
  • Conduct in-depth product demonstrations and presentations to showcase HeyGen's platform capabilities.
  • Serve as the technical point of contact during the sales process, addressing customer questions and concerns.

Solution Design :

  • Translate customer business objectives into technical requirements and implementation plans.
  • Design and prototype solutions that integrate HeyGen's technology with customer workflows.
  • Customer Support & Success :

  • Partner with the Customer Success team to ensure smooth onboarding and implementation of HeyGen solutions.
  • Provide hands-on support to customers during trial periods and proof-of-concept projects.
  • Offer guidance and training to help customers maximize the value of the HeyGen platform.
  • Cross-Functional Collaboration :

  • Act as a feedback loop to the Product and Engineering teams, sharing insights from customer interactions to drive continuous improvement.
  • Collaborate with Marketing to create technical content, such as whitepapers, case studies, and solution guides.
  • Revenue Enablement :

  • Identify opportunities for upselling and cross-selling by aligning customer needs with HeyGen's features and solutions.
  • Support renewals by demonstrating the long-term value of the HeyGen platform.
  • Experience & Skills :

  • 3 years of experience in a sales engineering, solutions engineering, or technical pre-sales role, preferably in SaaS or AI-driven technologies.
  • Strong technical background with the ability to explain complex concepts to both technical and non-technical audiences.
  • Proficiency in presenting and demonstrating technical products to diverse stakeholders.
  • Familiarity with API integrations.
  • Proven ability to identify customer pain points and deliver effective solutions.
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Founding Solutions Engineer?

    Sign up to receive alerts about other jobs on the Founding Solutions Engineer career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $88,999 - $115,790
    Income Estimation: 
    $109,826 - $143,482
    Income Estimation: 
    $88,999 - $115,790
    Income Estimation: 
    $109,826 - $143,482
    Income Estimation: 
    $109,826 - $143,482
    Income Estimation: 
    $129,898 - $168,102
    Income Estimation: 
    $129,898 - $168,102
    Income Estimation: 
    $158,720 - $207,363
    Income Estimation: 
    $74,921 - $95,915
    Income Estimation: 
    $88,999 - $115,790
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at HeyGen

    HeyGen
    Hired Organization Address San Francisco, CA Full Time
    About HeyGen At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual conte...
    HeyGen
    Hired Organization Address Los Angeles, CA Contractor
    About HeyGen At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual conte...
    HeyGen
    Hired Organization Address San Francisco, CA Full Time
    The mission at HeyGen is to make visual storytelling accessible to all. HeyGen is the fastest-growing generative AI plat...
    HeyGen
    Hired Organization Address Los Angeles, CA Full Time
    About HeyGen At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual conte...

    Not the job you're looking for? Here are some other Founding Solutions Engineer jobs in the San Francisco, CA area that may be a better fit.

    Founding Solutions Engineer

    Greenlite AI, San Francisco, CA

    Founding AI Solutions Engineer

    LlamaIndex Inc., San Francisco, CA

    AI Assistant is available now!

    Feel free to start your new journey!