AR Coordinator

About the Company

Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company’s brands: Budget Blinds, The Tailored Closet, PremierGarage, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Aussie Pet Mobile, Lightspeed Restoration and Concrete Craft are consistently rated at the top of their categories and supported by more than 3,500 franchise territories in the U.S., Canada and Mexico.

Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company. To diversify their portfolio, JM Family acquired Home Franchise Concepts in 2019 as their first non-automotive acquisition. The Company fits JM Family’s key investment criteria: asset-light with strong free cash flow characteristics and a track record of growth in an industry with long-term tailwinds. Since the acquisition, the Company has doubled the number of brands under management and is committed to continued, rapid profitable growth.

A few of the Company’s many Accolades and Awards

• Entrepreneur’s Franchise 500
• Entrepreneur’s Franchise 500 Best in Category
• Entrepreneur’s Top Low-Cost Franchise
• Entrepreneur’s Top New & Emerging Franchises
• Entrepreneur’s Top Home-based Franchises
• Entrepreneur’s Top 100 Global Franchises

About the Role:

The AR Coordinator will play a critical role in managing franchise account balances, processing payments, and reconciling accounts using NetSuite. With a focus on accuracy, efficiency, and proactive communication, this position offers the opportunity to work independently while supporting key financial operations and collaborating with leadership to drive results.

Essential Job Functions:

• Maintain franchise account balances and activity within the Accounts Receivable module.
• Manage and keep up with the rolling changes of the variable reporting and fees (New & Existing FE's)
• Create invoices, review, and post receivable batches in NetSuite.
• Run ACH bank transactions, ensuring information submitted is correct and verifying against any holds or exceptions.
• Manage all data and updates to ACH information.
• Process credit card transactions through Authorize.net and post payments.
• Record and post all payments received via mail, ACH, or credit card transactions daily.
• Make collection calls, contact franchisees, and follow up on past due receivables for payment.
• Review NSF daily and follow-up with franchises as necessary to reprocess transactions.
• Prepare late notice and default support for assigned Brands.
• Prepare monthly account reconciliations; make AR Supervisor aware of any discrepancies in need of resolution on a timely basis.
• Prepare Aged Receivables review in preparation for periodic meetings, including explanation and action on outstanding balances.
• Ad hoc reports and analysis for CFO, VP of Finance and AR Supervisor as needed.
• Performs other duties as assigned or required.

Skill Requirements:

• Strong attention to detail, organizational skills, and ability to multi-task
• Ability to follow established procedures and meet deadlines.
• Ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.
• The ability to organize priorities and proven job skills; the ability to work independently, with limited supervision. Demonstrated ability to handle multiple customers, tasks, and details simultaneously.
• Knowledge of accounting basics in areas beyond accounts receivable.
• Ability to read, write and speak English fluently.
• Excellent verbal and written communication skills
• Ability to identify issues and discuss with supervisor for timely resolution.
• Team player with the ability to work independently.
• Able to look for ways to improve accounting process and can communicate with a supervisor in a thoughtful manner.
• Proficiency in PC and computer skills including Microsoft Office programs.
• Ability to sit at a desk for extending periods of time throughout the day. 

Qualifications:

• Minimum Accounting Associates Degree and/or 3 years or more of accounts receivable experience.
• Experience in a high-volume corporate setting is a plus.
• Prior receivables experience preferred, with an understanding of accounting procedures necessary to explain and quickly solve questions and problems that arise.
• Ability to use calculator and 10-key.
• Intermediate to advanced Excel skills using Formulas, Macros and Pivot Tables.
• Knowledge and familiarity of NetSuite Accounting System is preferred.
• Ability to sit at a desk/in front of a computer for extended periods of time.  Some lifting, bending, reaching, and squatting throughout the shift while filing and sorting. 

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. 

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department at HR@gohfc.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance. 

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