What are the responsibilities and job description for the Learning Experience Designer position at HFC Rebrand?
About the Company
Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company’s brands: Budget Blinds, The Tailored Closet, Premier Garage, AdvantaClean, LightSpeed Restoration, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Aussie Pet Mobile and Concrete Craft are consistently rated at the top of their categories and supported by more than 3,500 franchise territories in the U.S., Canada and Mexico.
Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company. To diversify their portfolio, JM Family acquired Home Franchise Concepts in 2019 as their first non-automotive acquisition. The Company fits JM Family’s key investment criteria: asset-light with strong free cash flow characteristics and a track record of growth in an industry with long-term tailwinds. Since the acquisition, the Company has doubled the number of brands under management and is committed to continued, rapid profitable growth.
A few of the Company’s many Accolades and Awards
- Entrepreneur’s Franchise 500
- Entrepreneur’s Franchise 500 Best in Category
- Entrepreneur’s Top Low-Cost Franchise
- Entrepreneur’s Top New & Emerging Franchises
- Entrepreneur’s Top Home-based Franchises
- Entrepreneur’s Top 100 Global Franchises
About the Job
The Learning Experience Designer will partner with our brands to create engaging learning materials that will prepare our Franchisees to run wildly successful businesses Reporting to the Director of Learning Experience, you will be working with a team of LXDs to elevate learning for HFC University.
Essential Job Functions:
- Design and develop blended and technology-enabled learning solutions, including web-based, instructor-led, virtual, on-the job, and self-paced learning resources.
- Communicate with brand partners and Franchisees to ensure everything is ready for training classes
- Facilitate virtual training sessions, utilizing Teams interactive tools
- Collaborate with internal teams to propose and implement solutions to training & e-learning needs
- Measure impact and revise content to address issues, challenges or gaps in training programs or materials
- Other duties and responsibilities as assigned
Requirements:
- 3 years of UX Design Experience
- Experience with LMS Management
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities, both verbal and written
- Proficient in Microsoft Office Suite software applications, including Word, Excel, and PowerPoint
- Proficient in Microsoft PowerPoint and/or Canva
- Experience with Articulate Rise and/or Storyline
- Experienced in using MS Teams to host meetings or training sessions
- Experience with video editing
- Ability to follow established procedures and meet deadlines
- Team player with the ability to work independently
- Ability to interact professionally with brand teams and anticipate their needs
- Positive and optimistic attitude and willingness to tackle big goals with a team
- Must be able to work on-site 3-4 days a week
Desired Qualifications:
- Bachelor’s degree in a related field
- UX or PM Certification
- Experience with Articulate Rise and/or Storyline
- Experience in Learning & Development in a corporate environment
- Experience working as a webinar Producer
- Experience with LMS management
- Desire to learn and grow
Physical and Workplace Requirements
- Light duty work environment – primarily office-based with minimal physical exertion.
- Ability to sit for extended periods while working on a computer.
- Occasional standing or walking for presentations or facilitation.
- Ability to lift and carry up to 25 lbs occasionally (e.g., training materials, equipment).
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department at HR@gohfc.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
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