What are the responsibilities and job description for the Fortra Automate Specialist position at HG Solutions?
Job Description
Job Description
Our CLient is seeking a highly motivated and skilled Fortra Automate Specialist to join our growing IT team. This role will be crucial in designing, developing, implementing, and maintaining automated processes using Fortra Automate (formerly HelpSystems Automate). The ideal candidate will have a strong understanding of automation principles, scripting experience, and a passion for streamlining workflows.
Job Summary :
The Fortra Automate Specialist will be responsible for the full lifecycle of automation development, from requirements gathering and design to implementation, testing, and ongoing support. This includes creating and maintaining robust, efficient, and scalable automated solutions that integrate with various systems and applications.
Responsibilities :
Design, develop, and implement automated workflows using Fortra Automate.
Create and maintain scripts (e.g., PowerShell, VBScript, Python) within the Fortra Automate environment to extend functionality and integrate with other systems.
Troubleshoot and resolve issues related to automated processes.
Monitor and optimize existing automated workflows for performance and reliability.
Collaborate with other IT teams and business users to gather requirements and translate them into automated solutions.
Document automated processes and maintain up-to-date documentation.
Stay current with the latest Fortra Automate features and best practices.
Provide support and training to end-users on automated processes.
Participate in code reviews and ensure adherence to coding standards.
Manage and maintain the Fortra Automate environment, including upgrades and patches.
Contribute to the development of automation strategies and roadmaps.
Qualifications :
Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
Proven experience (e.g., 2 years) working with Fortra Automate (formerly HelpSystems Automate) or similar automation platforms.
Strong scripting skills in at least one of the following languages : PowerShell, VBScript, Python.
Experience with integrating automated processes with various systems and applications (e.g., databases, APIs, web services).
Solid understanding of automation principles and best practices.
Excellent problem-solving and troubleshooting skills.
Strong communication and collaboration skills.
Ability to work independently and as part of a team.
Experience with [mention any specific systems or applications relevant to your company, e.g., ERP systems, CRM systems, cloud platforms] is a plus.
Fortra Automate certifications are a plus.
Additional Notes :
Candidate should have experience in automated workflows, scripting, and file transfers.
o Cross training on these topics will not be provided, so this candidate should already have these skills.
Candidates can be located out-of-state, but there is a chance that this position will convert to FTE. If this candidate were to convert, they will need to be local to Phoenix.
Preferred candidate will be mid-senior level. This position is self-directed and will work with many different city departments to create scripts / workflows.
The current employee in this position is retiring. They will train the selected candidate before retiring in May.
100% Remote. Interviews will be remote as well.
All qualified candidates will be sent to the hiring manager once the posting has closed.
