What are the responsibilities and job description for the Realisation Director position at HH Global?

Purpose of the role

The Realisation Director will be responsible for leading a client-specific transformation project within HH Global that will sit alongside and transition into business-as-usual activity. This will include identifying and driving change proactively with senior stakeholders within each client business unit against a client-level strategy roadmap. The transformation will include both internal and external change management, a strong communication style to support the building of a community focused on POS product development and harmonisation.

As the owner of the transformation activities within this long-standing key client, the Realisation Director will naturally immerse themselves in our clients' sales and shopper marketing communities initially across Europe to deliver against a refreshed vision. Working in collaboration with the BAU team, and leading a newly created team of six dedicated resources, and coordinating with the wider HH Global support teams to take a leading FMCG client on a program of change, documenting progress and identifying future opportunities.

A proven experience across in-store shopper touchpoints is key in supporting local conversations and the successful candidate should also demonstrate project and change management successes.

Reporting into the Global Account Director, and working collaboratively with the BAU Regional Account Director, the role will lead the way in delivering against a best-in-class operating programme that enables client satisfaction, drives further business growth, reduces cost, enables operational efficiency and data-led evidence to unlock continuous value for our client.

Candidates will have either senior agency experience or consultancy experience, preferably both, within the FMCG, retail and / or beverage industries with a proven track record for strategic planning, stakeholder engagement and change management. Experience in FMCG Retail POS designs and strong client-facing and presentation skills are essential as is a strategic brain and the ability to question the norm and look outside the box.

You will be a confident ‘self-starter’ with excellent communication, relationship building and organisational skills.

Key responsibilities

Key deliverables for the Realisation Director role in year one are as follows :

Create a partnership relationship with client stakeholders
Work collaboratively with the BAU, transformation and HH Global internal support teams and SMEs to deliver against the client program roadmap
Align with Senior Shopper / Trade Marketing stakeholders to sell in and lead the alignment to commercial and process improvement plans
Identify opportunities supported by business cases to drive efficiency, speed and quality
Responsibility for the regional transformation programme to be undertaken with our client, balancing the different levels of maturity and pace-requirements within each market
Provide programme delivery governance, expertise and reporting as part of the client engagement team
Manage the realisation team which will be responsible for client-specific harmonisation strategy, data programme and sustainability policy and programme

Knowledge, Skills Experience

Substantial experience managing client relationships across shopper marketing and procurement across Europe

Proven and extensive client experience within the FMCG / retail industries

In-depth operational experience delivering services to clients

Strong Point of Sale 3D display production experience

Significant experience of working with multi-tiered stakeholders

Demonstrable experience of developing and delivering transformational change programmes

Our ideal candidate will also have an intuitive understanding of agency operations and be able to direct strategy and work with the agency teams

Can identify business issues and develop risk mitigation strategies

Strong presentation skills, ability to present convincingly to a senior audience

Demonstrated expertise using written and verbal communication skills

Excellent analysis and critical thinking skills

Ability to effectively deliver change management, results driven

Committed to quality, continuous improvement and operational excellence

Ability to deal with the ambiguity associated with working in a fast-paced and changing environment

Strong negotiation and consensus building skills when dealing with internal customers, stakeholders and team members

Strong inter-personal skills, able to develop relationships with clients and HH Global colleagues

Challenge the status quo where appropriate and pro-actively seek innovative solutions that solve business problems

Organised, effective under pressure and able to consistently deliver

Demonstrate strength numerically, financially and commercially

Attention to detail, an eye for accuracy and a passion for punctuality

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